Bill Wills, WTAM 1100

Google Rating
4.5
Based on 55 reviews
Google Rating
4.8
Based on 197 reviews
Facebook Rating
4.6
Based on 31 reviews

Read Our Reviews

Kris Gillespie
Kris Gillespie
19:18 14 Apr 21
Route 62 Deliveries
Route 62 Deliveries
15:03 08 Apr 21
Gary Woznicki
Gary Woznicki
12:22 08 Apr 21
Best Service I have Ever Had!! Totally Professional and Thorough Service Technicians!
Barbara Rosskamm
Barbara Rosskamm
19:19 07 Apr 21
All of the above!!
Elisabeth Sill
Elisabeth Sill
13:22 06 Apr 21
I called and was able to get an appointment very quickly. The service people who came were extremely polite and explained what they did They were thorough and told us ahead how long it would take to look over our system.
Excellent service and price. Highly recommend!
Barbara Tuber
Barbara Tuber
15:55 02 Apr 21
Bill Wills
Bill Wills
14:43 01 Apr 21
We recently had our annual ac unit check up and I was impressed by our tech. We have had great service from Bill over the years but he was unavailable on our scheduled day. Our tech was Andres Ortiz and he did Bill proud by providing a great experience. He was on time, friendly, informative and even made friends with our dog, Layla. My wife and I recommend Smylie One for any heating and cooling need.
Jason Melton
Jason Melton
00:56 31 Mar 21
Great service today. Thank you.
JR Lesniok
JR Lesniok
19:00 29 Mar 21
Professional, courteous and efficient. Would highly recommend!
Gary Neides
Gary Neides
17:00 25 Mar 21
maintenance on tankless water heater and toilet repair
Lloyd Amster
Lloyd Amster
02:35 24 Mar 21
The tech was on time, even a little early. We went over thermostat, air handler and heat compressor. He was very professional, genuinely friendly and explained everything he was going to do and why to solving the problem of no heat. He did solve the problem. Very happy with his knowledge, professionalism and courtesy.
Funky Robot
Funky Robot
01:25 24 Mar 21
A leaky faucet in the bathroom tub. Completed in an efficient and timely fashion. I would recommend them to anyone with plumbing, HVAC problems. I have been using them for several years.
Jerry Baracz
Jerry Baracz
00:38 20 Mar 21
We had a number of plumbing services performed updating a recently purchase residence (5 faucet and 2 toilet replacements) and a natural gas line run for the outside grill. The Smylie representative was professional, cleaned up and was on time for the various calls. He was also responsive to our concerns about COVID and wore a mask in our house and agreed to have his temperature taken. Very satisfied with their service.
elizabeth cohn
elizabeth cohn
22:33 19 Mar 21
Chris is amazing. He is knowledgeable and professionalThe Smylie team works together to provide a quality servicestandard. Have been using them for at least 10 years.Highly recommend.
Chi-chi
Chi-chi
02:14 19 Mar 21
Excellent service only been with them two year and when I called them they don’t hesitate to send someone out so I like that about the service and then explain everything to you step-by-step very patient two young man both of them very polite and professional they both explain what they was doing I have two furnace Each young man was working on a furnace. They cleaned up behind they self Very clean
Trish Bryner
Trish Bryner
21:57 18 Mar 21
Mark Silverberg
Mark Silverberg
17:58 17 Mar 21
We had a major system installed to improve our indoor air quality. We had no idea how much better the air quality would be. Smylie's engineers fixed mistakes our previous heating and cooling contractor created. We couldn't be happier with their service.
Alex Psaker
Alex Psaker
22:03 16 Mar 21
Technician arrived on time, was nice, answered questions. Not only performed heating maintenance, but also quickly fixed a minor leak in the draining pipe.
Brad Perry
Brad Perry
19:13 16 Mar 21
Jolene Grof
Jolene Grof
17:53 16 Mar 21
Oscar Castro
Oscar Castro
17:46 16 Mar 21
I am very well satisfied
Earl Cohen
Earl Cohen
13:10 09 Mar 21
Excellent in both installations, follow up and repair.
Ron Bailey
Ron Bailey
22:35 08 Mar 21
Kristen van Kranenburgh
Kristen van Kranenburgh
19:15 08 Mar 21
Gloria Yohman
Gloria Yohman
14:17 03 Mar 21
Vivian Miller
Vivian Miller
21:03 02 Mar 21
My furnace issue was quickly responded to in an efficient manner by Chris. Repair took about an hour and was reasonably priced.
Terry Moir
Terry Moir
15:50 02 Mar 21
Arun Dutt
Arun Dutt
02:40 02 Mar 21
Ronald Carangio
Ronald Carangio
22:41 01 Mar 21
been using Smylie for years. Never had any issues or problems. Has taken care of my heating and cooling even my H2O tank and a new T-Stat. Would recommended them
Donna Cole
Donna Cole
19:46 01 Mar 21
Tom krivan
Tom krivan
18:30 01 Mar 21
Michelle Kreczko
Michelle Kreczko
12:12 01 Mar 21
My heater when out overnight on a Saturday, woke up Sunday morning to a cold house. Called the 24 hour line and explained my issue, the answering service forward my message to the tech on call. With in an hour I received a call and Chris informed me he would be over soon. I would say an hour to an hour and half later he was at my home and advised me of the issue and had my heat working within a few mins of looking at the unit. Was very please with this work, very professional and for being a Sunday cheerful.
Gail Brown
Gail Brown
18:02 23 Feb 21
Wonderful company to work with. Service is quick and efficient. Office staff is pleasant and friendly. I would definitely recommendSmylie One Heating.
Narasimha Sarath Vajjaha
Narasimha Sarath Vajjaha
22:15 19 Feb 21
Howard Adelman
Howard Adelman
16:56 18 Feb 21
Nancy Jacquet
Nancy Jacquet
14:44 18 Feb 21
Smylie Heating and Cooling did a great job from quotes to installation of our new heating system. They even came back after they were finished when we had an issue that same day and took care of everything. All while being polite, safe, and professional. Highly recommend!!
J.A. Frank
J.A. Frank
03:27 18 Feb 21
Always professional, knowledgable. They clean up after a job and you’d never know they were there.
Nathaniel Hedrick
Nathaniel Hedrick
18:39 16 Feb 21
Great overall experience. Timely, professional, clean, and quick. Would use again without question.
arlene rosen
arlene rosen
15:15 16 Feb 21
Jason Greene
Jason Greene
15:14 16 Feb 21
They do a fantastic job, like always. Staff is knowledgeable and friendly and pricing is as good or better then their competitors. Been a customer for over 15 years!
Anton Dargan
Anton Dargan
22:07 08 Feb 21
Sewer line repair and installation
Lynnette
Lynnette
18:37 08 Feb 21
Anju Kapur
Anju Kapur
15:31 04 Feb 21
I was impressed with the level of knowledge that this service contractor possessed. I especially appreciated how they respected my home and took care to prevent dirt and cleaned up after themselves. They also were extremely professional and timely and the quality of work was outstanding.I was so impressed that I signed them on as my service provider for HVAC and plumbing services. It is difficult to find a contractor that has so much going for them and one that you can trust will do the job well.
James Kaiser
James Kaiser
23:45 02 Feb 21
Lu DiPadova
Lu DiPadova
13:11 02 Feb 21
As always the guys that come here from Smylie One are courteous, knowledgeableon time & friendly!! They do great work! I've recommended them to many!!
Merle Gambrill
Merle Gambrill
12:54 30 Jan 21
On time, polite and knowledgeable. Efficient and thorough .
Kathy Bates
Kathy Bates
20:30 28 Jan 21
Sheryl Hirsh
Sheryl Hirsh
18:44 28 Jan 21
They came out on a Sunday and fixed our heat on a day that it was well below freezing in my area. Thank you!
Rob Zelko
Rob Zelko
23:12 27 Jan 21
Lu DiPadova
Lu DiPadova
19:53 26 Jan 21
Gerald Miller
Gerald Miller
16:00 26 Jan 21
They came out to do yearly maintenance.
Alexander Hoffman
Alexander Hoffman
15:13 26 Jan 21
I have worked with Smylie One for years now, and have always had professional and prompt service. Their pricing for the replacement of an exhaust fan for our HVAC system was competitive, and they were able to complete the work within 1 hour. Specifically their technician Jeremy, who has come to the house multiple times, is a skilled and efficient worker and a pleasure to work with.
Sandy Rorabeck
Sandy Rorabeck
15:21 19 Nov 20
Jay Nutter has been here twice in the last week. He's very good at what he does. You're always reasonable on prices,very dependable, friendly, and prompt. SMYLIE WILL GET MY Business
THANKS AGAIN 🙂😃💯
claudia young
claudia young
13:15 19 Nov 20
The absolute best people you could ever wish to deal with.
Grover C Vaught
Grover C Vaught
20:08 17 Nov 20
Smylie One was a positive experience from start to finish. There office staff was kind and caring to answer my questions, as well providing update on the the plumbers arrival. The plumber worked diligently until the problem was located and the job was finished. The cost was very fair and we appreciated the overall experience. Nice to have a company like Smylie One we can rely on for our heating and needs. A blessing.
Joyce Braun
Joyce Braun
19:45 17 Nov 20
I had my disposal installed by John today after he had diagnosed that I need a new one. I appreciated his professional skills and his
professional demeanor, he was very polite and well spoken. I would request him again for any future needs.
Thank you for your service, Joyce Braun
Tim Novak Sr.
Tim Novak Sr.
12:25 17 Nov 20
Jay does a great job! very thorough, takes the extra time and effort to make thing right.
Joseph Rody
Joseph Rody
11:34 17 Nov 20
Best of the best they treat your house like there house
Brian Allds
Brian Allds
03:45 17 Nov 20
As a former employee, I can honestly say Jay and his team of plumbing experts are by far the best plumbing team in Cleveland area, seen it everyday!!!!
Ethan Carey
Ethan Carey
03:16 17 Nov 20
Highly recommend Jay and his entire Smylie One team for any and all plumbing needs. They’re all very knowledgeable and genuinely good people. A true pleasure to work with!
Greg Marmaros
Greg Marmaros
00:51 17 Nov 20
When we had to replace our water heater we called Smylie One. They sent out Jay, their plumbing manager who talked to us about a Navian tankless and endless water heater! It was the best thing we’ve ever purchased for our home! Long hot showers are amazing! Thank you Jay and Smylie One.
Kim Smith Shehorn
Kim Smith Shehorn
19:26 16 Nov 20
ABSOLUTELY RECOMEND THESE GUYS
HONEST, FAIRLY PRICED ,CLEAN AND ON TIME!
VERY HELPFUL!
JAY NUTTER HAS BEEN HERE A FEW TIMES...
LOVE THAT MAN! ( THEY HAVE ALL BEEN GOOD)
Rachel Ilana
Rachel Ilana
18:40 16 Nov 20
We recently had Smylie One out to our house to install a new garbage disposal. Their process was seamless, from the initial estimate to the final installation. The master plumber Jay even stoped by while his team was working to make sure everything went perfectly. I would highly recommend Smylie One for all your plumbing needs!
Nicole Nedelman
Nicole Nedelman
15:31 13 Nov 20
Greg Marmaros
Greg Marmaros
18:09 06 Aug 20
After using a few other HVAC companies, I finally found the best one in the greater Cleveland area. Thank you to Smylie One for the fairest pricing and best costumer service.
Sarah Serafin
Sarah Serafin
18:50 05 Aug 20
Smylie One is professional, thorough, and competitively priced. Great value, great service, great people!
Suzanne Howe
Suzanne Howe
02:11 03 Aug 20
Eric always does a great job, and gets us know the what's and whys of the job so we are more knowledgeable homeowners
l jones
l jones
05:57 19 Jul 20
Smylie was the only company out of 3 others honest enough to tell me sinking more money into my central AC might not fix it. I had them install a new system. John went above and beyond to fix poor duct work from the original installers. Installation was on a Friday, and John called me Saturday to make sure I was happy. It was 90 today and my house was FINALLY cool! I can't express enough gratitude to John and his assistant Russ.THANK YOU!!!!!
Nick Sambula
Nick Sambula
15:17 28 Jun 20
I had a 2.5 year old Unit that went bad all of a sudden. I have a service plan and scheduled a service for it. Samantha, in the office scheduled me in right away and called me to update me on the status of my service call. She was super kind, understanding and helpful. The technician that showed up, Chris, advised me the unit was not properly working and the compressor went bad. Before Chris left, he contacted Bryant directly, as well as Steve Smylie, and had a warrantied solution in place before leaving my house. Chris came back out two days later and installed a new unit. It is working flawlessly now. I really appreciate not having to sweat, literally and figuratively, the idea of needing to replace the entire unit. It was one of the most stress free experiences I have ever had concerning a high dollar appliance for my home. It is clear that Smylie One truly values their customers and goes above and beyond to show it. Thank you so very much! I highly recommend giving Smylie One your business. You won’t regret it.
Amy Withrow
Amy Withrow
20:52 03 Jun 20
I had the joy of having Smylie One install a new air conditioner and furnace at my home. Working with Steve Smylie is an absolute joy! He has professionalism, knowledge of various HVAC systems for a home, and a pleasant & caring personality. Additionally, he holds the the highest degree of integrity which shines through from start to finish and that includes the fine HVAC tech men he hires. It's lways a blessing to work with this company and I'm proud to say I've been a customer for over 12 years. His men are clean cut, hard working, polite, enthusiastically LOVE working for Steve, and did a detailed installation within a 2 day period with no hitches. My AC and furnance have worked perfectly since installation!
Ronald Carangio
Ronald Carangio
17:46 29 May 20
They come out twice a year to do my furnace/ac clean and check. Very good service and every one of their technicians I have come to the house have been great. I know if I ever had a major problem that I would not have to worry and have the confidence they would help me out asap. I would recommend them highly.
Greg Rosenberg
Greg Rosenberg
14:26 28 May 20
This was one of the best service calls ever. Mikhail diagnosed my AC problem quickly and made necessary repairs. He also provided some good recommendations for preventing problems. A total professional!!!
Colin Cunningham
Colin Cunningham
20:22 29 Apr 20
Phenomenal service and a terrific value! Very impressed with the work they completed on my home!
Rina Dabramo
Rina Dabramo
22:53 05 Apr 20
Thank you to Smylie and all their staff. Had them out to our house a few times this week due to carbon monoxide alarms. Every person we dealt with was quick, professional and safe. We appreciate the workmanship and honesty of all of you. Highly recommend!
Jason Gardner
Jason Gardner
00:36 31 Jan 20
Installed a new oil furnace, did a beautiful job!
Brad Martin
Brad Martin
21:46 05 Jan 20
Did a zone installation and was perfect. Everything working as expected. Great people to work with.
Gregory Marmaros
Gregory Marmaros
15:31 02 Jan 20
We just had a new gas furnace installed by Smylie One. Jeff and Adam, from their installation team, did a fantastic job. They covered our flooring with drop cloths, wore protective shoe coverings, and even put on latex gloves to install the new thermostat. They were extremely professional! After the installation they explained everything to us and showed us how to program our new WiFi Thermostat. Thank you Smylie One for making our home, your home! From being on time, and finishing in a timely manner, the efficiency of your company was very much appreciated. We would recommend Smylie One for all of your heating and cooling needs. We also have an appointment with their Plumbing Dept. to install a tank-less hot water heater.
John Liu
John Liu
05:28 01 Jan 20
Only folks to come out on NYE to fix my boiler. Responded quickly. Service technician very professional.
Seth Guren
Seth Guren
02:36 31 Dec 19
They came out during the day on Christmas Eve and spent an hour helping diagnose a problem. They got it right the first time and my system has been working better then ever. Thank you so much!
Kimberly Young-McKee
Kimberly Young-McKee
20:26 23 Dec 19
We have had the maintenance plan for more than 5 years now. I can honestly tell you that it has paid for itself each year 5 times over! Their customer service is beyond compare and their prices are fantastic. I have never met such such wonderful, professional people.
Melissa Deaton
Melissa Deaton
00:33 10 Dec 19
I thought that they were friendly and i did not feel like they were trying to sell me. He was educated and answered all of my questions. I haven't had them install yet so thats another answer for another day but so far i love what i heard and read so far.
Debby Freed
Debby Freed
16:43 26 Aug 19
5 stars for Smylie one! On the hottest day of the year my AC stopped working and when I called Smylie One a technician was sent out within a few hours (I thought I would have to wait several hours if not days), and got my AC up and running!! So thankful to Steve Smylie and his team!!
Mimi Stein Charnas
Mimi Stein Charnas
23:23 21 Aug 19
We have been using Smiley one for the last 30 years.. they have done a fabulous job keeping our furnace and air conditioning running reliably.. .. it has never felt as though they were trying to sell us anything we didn’t need.. !! Mimi and michael Charnas
laura
laura
20:42 01 Aug 19
Rachel Kraus
Rachel Kraus
22:54 16 Jul 19
Rickey Tanno Design
Rickey Tanno Design
13:00 12 Jul 19
I’ve personally used this company for inspections, checkups and plumbing repairs. They call when In route, do the job with ease and care also clean when finished like they were never there! Completely satisfied!!!
Matthew Wien
Matthew Wien
16:46 10 Jun 19
Great experience with the team at Smylie One. Just had my entire home serviced and a furnace replaced. We couldn't be happier with the level of service we received. We only recommend Smylie One to our family and friends.
Dena Ostrovsky
Dena Ostrovsky
14:03 04 Jun 19
What a good company, we have had them for heating and cooling and recently plumbing and I will say they are hassle free professional and reasonable. Makes life easier. Thank you!
Aimee Fry
Aimee Fry
21:06 25 Apr 19
Smylie One is always prompt and professional. For your heating cooling or plumbing needs, they are an excellent contractor choice.
Theresa Hull
Theresa Hull
05:26 02 Apr 19
marci ungar
marci ungar
15:38 15 Jan 19
What a great company to deal with. My experience with the serviceman AJ was amazing. Could not have been any better. He explained everything and made sure I understood. I needed a particular part that was not in stock. They got it in later that afternoon and called and said they could come back out. It wasn’t convenient for me so they came the next morning and sent the exact same serviceman so he would already be familiar with what needed to be done. AJ is the Ferrari of serviceman. You can’t get any better. He presents himself nicely, cleaned up after himself and is extremely polite. I will be asking for him in the future for my service calls.
Amelia Warner
Amelia Warner
21:00 03 Jul 18
Very professional. Top Quality Work. My first choice for HVAC
Jeffrey Eisenstodt
Jeffrey Eisenstodt
20:39 19 Jun 18
Wonderful service, great price, and fantastic people!
Victor Santana Jr.
Victor Santana Jr.
20:11 12 Apr 18
The People here at Smylie One are Quick, Have Great Pricing, and The Empolyes are Easy to work with and have great Customer Service! The Gentlemen Todd Rager there was at my house 2 Hours later from me calling out of the Blue! He was in and out in less than 40 mins and fixed everything! If your looking for a great, reliable, and trustworthy company for your Heating, Cooling, Plumming, or Air Quality!
Max Nieves
Max Nieves
10:33 28 Feb 18
Nicole Ann
Nicole Ann
01:48 05 Dec 17
If you are looking for a trustworthy, family owned, world class heating and cooling company you have found the right place. The knowledge the installers and sales men have is outstanding. They were all very professional and trustworthy. I would recommend to all my friends and family.
Betsy Lancaster
Betsy Lancaster
16:33 08 Sep 17
It was easy to set up an appointment and the technician was very professional.
Debi Salzman
Debi Salzman
00:49 20 Jun 17
The technician was prompt and friendly. He explained everything to me. Before placing the new unit outside, he used a shovel and bagged all the leaves and stuff that had accumulated. That was so appreciated. Gary Rosen who came to give me the estimate was friendly and helped me understand all the technical stuff. Great job, Smylie One!
Richard Hoover
Richard Hoover
14:29 09 Jun 17
Cathy Perry
Cathy Perry
01:33 08 Jun 17
Smylie One is the best! Techs were very professional and considerate. Five stars!
Shannon Zuk
Shannon Zuk
23:21 07 Jun 17
3 years ago I was new home owner with appliances on their way out the door and some HVAC issues. 2 other well known companies came out and quoted me astronomical prices and the customer service was subpar. The Whole Smylie one team won me over, They treat you like family from customer service to the technicians that come out. If my favorite tech Jacob can't make it I trust everyone they send! Top of the line Company of only there were more than 5 ⭐️
Judie Carrino
Judie Carrino
18:35 06 Jun 17
From the first time I had Jacob as my technician I never wanted anyone else to handle my service calls. He is efficient informative and walks me through what he is doing or needs to be done. I trust him implicitly. Smylie One has a very good employee in Jacob
Emily
Emily
19:32 04 Jun 17
It was great! Mikhail was very thourough and made sure to keep us informed about what he was checking, whether or not it was working, and what he recommended we do about it.
Max Nieves
Max Nieves
12:20 02 Jun 17
Andrew Kovach
Andrew Kovach
03:05 27 May 17
Torie Mickley
Torie Mickley
14:56 15 May 17
We had central air installed in our home by Smylie One and will be having a hot water heater installed soon, too. The technicians did a wonderful job with the installation and were very helpful and communicative about the process, how to use the system and the new thermostat, and how to maintain the unit as time goes on. Highly recommended.
Jeff Palay
Jeff Palay
23:06 13 May 17
Service tech was on time and efficient. Made some helpful sugestions. We've been a customer since 2003.
Frances Hurwitz
Frances Hurwitz
14:53 13 May 17
Smylie One just updated our two 20 year old Unico AC systems to 19 SEER, replacing single stage condensers with smaller variable condensers to be unobtrusive to our landscaping, replacing single speed blowers with 2 speed blowers. and matched coils. Job involved many discussions and a few iterations for us to decide on exactly the equipment we wanted for the job prior to ordering equipment. The installers were extremely knowledgeable and professional, with attention to every detail of the job. Job site was cleaned at the end of each day. Smylie One even designed and bent a prefinished aluminum cover to hide the line sets. They were extremely careful of landscaping. System was installed to work as two-stage with our Nest thermostats. Would highly recommend Smylie One for a great job!
Grady Lundeen
Grady Lundeen
21:02 11 May 17
Quick, kind and thorough with the job. Will call them for my next HVAC need.
Scott Boyko
Scott Boyko
21:00 11 May 17
Ryan West
Ryan West
19:48 11 May 17
Courteous. Prompt. Quality work. Attention to detail and the customers best interest in mind. This was my experience with smylie. They didn't push me to buy the biggest and most expensive ac and furnace. They did however present me with all the options, in clear and easy to understand terms. They were there when I had questions. Let's be honest this isn't a small purchase. They also pointed me in the right direction for financing part of it. I do highly recommend thier service plan that once you purchase, even if you have an emergency that they have to come on off hours or a summer day it still costs you the standard rates. Saved my butt a couple of times.
Jared Youtzy
Jared Youtzy
15:14 08 May 17
Smylie One installed our AC system and did an excellent job. They were extremely professional and we had a great experience.
Frankie Cangemi
Frankie Cangemi
17:02 29 Mar 17
I have been doing business with them for years......... first class company and highly recommend them.
Ryan Bilsky
Ryan Bilsky
02:57 10 Feb 17
SmylieOne provides the best service of any company I have ever had work on anything in my house. With our infant daughter, we don't have time to waste on HVAC issues and SmylieOne understands that better than anyone! They are always able to get things done quickly and correctly and they actually care about doing the best job they can for their customers.
Eric Meister
Eric Meister
20:50 29 Dec 16
joel rube
joel rube
03:15 21 Nov 16
Preston H Neal
Preston H Neal
12:54 14 Dec 15
Had a Bryant system installed Friday, everything went great.
Charles Navin
Charles Navin
21:30 13 Aug 14
I had my Carrier Infinity furnace serviced today by Eric to repair the blower which had stopped working. What a great experience! Even though you never want something to breakdown, Smylie One demonstrated exceptional professionalism. Most importantly, it was repaired correctly the first time at a fair price. I know I made the right choice by contacting Smylie One, even though they were not the original installers of the equipment. Smylie One is my choice die any future repairs to my homes mechanical systems.
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