Bill Wills, WTAM 1100

Google Rating
4.5
Based on 57 reviews
Google Rating
4.8
Based on 265 reviews
Facebook Rating
4.6
Based on 27 reviews

Read Our Reviews

Jean Bolton
Jean Bolton
19:25 14 Sep 21
Diane Ricci
Diane Ricci
18:23 14 Sep 21
I utilized the Smylie One Plumbing Service. The young man was knowledgeable, honest, and very helpful. He made me aware that my faucet was under warranty, and even contacted the company to report the difficulty with the faucet to secured me a replacement of the defective part! He scheduled his next repair visit prior to leaving. He also checked all of my toilets for difficulty. He will be replacing one toilet on his next visit and repairing a second. It is nice to find a company I can trust!
Patti Bernardo
Patti Bernardo
17:06 14 Sep 21
Daniel, my service tech was courteous, professional and thorough. I was very happy with the job he did on my furnace tune up. I'd definitely hire Smylie One again!
Jose Gonzales
Jose Gonzales
02:04 12 Sep 21
Our AC wasn’t blowing cold air and I also smelled Freon coming from the vents so I submitted my concern on Smylie Ones website. Linda then spoke to me and sent the technician Andres over to diagnose our ac unit. The first thing Andres did before entering our home was that he put on shoe covers which was very important for us! Andres explained that our ac unit outside was low on Freon but could also be leaking somewhere in the lines. He then pointed us in the right direction to speak with consultants about replacing our ac unit . Andres and Linda were very professional and helpful. I highly recommend this company and would definitely be contacting them for all our plumbing, heating & cooling needs. Thanks again!
Judy Towner
Judy Towner
18:32 10 Sep 21
Donna Toth
Donna Toth
03:10 10 Sep 21
Andrei
Andrei
20:01 09 Sep 21
Exceptional quality. Have been a client of theirs for twenty years. All the personnel with whom I dealt was excellent. Lately I have been particularly pleased with and grateful to Mikhail.
Richard Nickel
Richard Nickel
04:04 06 Sep 21
Lisa Beth Jagnow
Lisa Beth Jagnow
13:59 04 Sep 21
Smylie One has consistently been responsive to our request for service. The technicians are first-rate: knowledgeable, helpful, willing to explain their work, and just plain nice. We would recommend Smylie One to anyone considering a company for their heating/cooling needs.
Pat DeLeur
Pat DeLeur
13:43 02 Sep 21
Our installers were on time, efficient, and professional. Most important to me was their respect and care of our home. No damage to our walls or floor. They cleaned up everything. They explained in detail how to function and care for our new furnace and air conditioner. Overall great job and price. Would recommend Smylie One.
Theresa Lapin
Theresa Lapin
18:02 31 Aug 21
Our technician, Mica, was running late and informed us all along. Even though he was behind, he took a lot of time to insure that our AC was functioning well. He was very thorough.
Matthew Miller
Matthew Miller
17:48 31 Aug 21
Tech worked quickly and explained everything. A+
Earl Cohen
Earl Cohen
19:10 30 Aug 21
Always knowledgeable and professional
Jennifer Ferns
Jennifer Ferns
23:05 25 Aug 21
Peter Wiest
Peter Wiest
14:16 21 Aug 21
Excelletn services. Polite, helpful, professional staff. great workmanship. Highly recommend
Cheryle Polo
Cheryle Polo
02:30 18 Aug 21
Gary Friedman
Gary Friedman
12:51 15 Aug 21
We have used Smylie One for many years. They are the best!!
Cherie Rosenstein
Cherie Rosenstein
19:42 13 Aug 21
Tyler did an excellent job installing my new laundry room faucet. He was efficient and professional. I look forward to enjoying it and knowing it will not cause a flooding problem as my last faucet did.
Josh Manis
Josh Manis
17:10 12 Aug 21
KE Mooney
KE Mooney
15:09 12 Aug 21
Randy Verdi
Randy Verdi
09:22 11 Aug 21
Smylie One service technician, Chris, was a real professional. He was fast but thorough, diagnosing my electric pool heater’s problem. He explained how he arrived at the repair needed with kindness and patience. I will be comfortable calling Smylie One in the future for sure! I trust them.
Brian Young
Brian Young
00:08 11 Aug 21
Steve Armstrong Audi Mentor
Steve Armstrong Audi Mentor
01:17 06 Aug 21
Lisa Lazarus
Lisa Lazarus
17:40 05 Aug 21
Mireille Boutry
Mireille Boutry
16:52 04 Aug 21
Steve Cihlar
Steve Cihlar
13:59 04 Aug 21
Judie Carrino
Judie Carrino
21:30 03 Aug 21
Mikhail is a great technician. I trust his judgement. I have not been ever disappointed by this company
Nelson Barmen
Nelson Barmen
18:16 03 Aug 21
Kathi Johnson
Kathi Johnson
23:47 28 Jul 21
Great customer service
Susan Karp
Susan Karp
06:19 28 Jul 21
Judy Goodstein
Judy Goodstein
20:00 27 Jul 21
scott wildenheim
scott wildenheim
14:02 25 Jul 21
Jim and Steve were the installers for our job. We had an existing furnace removed and an new furnace and AC installed. These guys did a fantastic job. They arrived in the agreed upon time window, spent time to plan the install with me, and got to it. This was a scheduled 2 day job. They had the entirety of the old system removed and all the components of the new system set the first day. The second day they tied it all together.I was impressed with the attention to detail paid by both of them. They did a lot of little things most people wouldn't pay much attention to, but as someone with formal training in mechanical design, impressed me.As they were literally walking out the door after finishing, they noticed a very small drip from a drain line. Most people would have just smeared some sealer on the outside of the line and been done with it. They guys got all their kit back out of their trucks and removed and replaced the affected section of line. Both guys had plans that afternoon that they were looking forward to, they easily could have said "screw it" and moved on. It was 1530 on a Friday.Most importantly they were nice to my dog.Lastly, the company offered 0% financing for 36 months that made this entire project even possible financially. Overall PRICE was inline with other quotes we had received. The VALUE was in the paragraphs above. The ability to spread that over 3 years was icing on the cake.
Jeff Roberts
Jeff Roberts
16:14 22 Jul 21
Keith Bagarus
Keith Bagarus
12:49 20 Jul 21
Brian Perry
Brian Perry
03:35 16 Jul 21
Marc Greenbaum
Marc Greenbaum
17:46 15 Jul 21
Brimman Frazer
Brimman Frazer
16:01 14 Jul 21
They were on time, professional, polite and efficient. Would definitely recommend.
Jennifer Cheney
Jennifer Cheney
03:26 10 Jul 21
Pam Levine
Pam Levine
21:26 09 Jul 21
I have been a customer for many years. They are courteous, show up when they say they will, efficient, conscientious about their work and let me know when I can save money on repairs. Always reliable. I highly recommend Smylie One!
David Kirschenbaum
David Kirschenbaum
00:52 08 Jul 21
Stuart Deicher
Stuart Deicher
21:23 07 Jul 21
Smylie One did an excellent job. There installers were thorough, knowledgeable, courteous and excellent. I definitely recommend them.
Heather Payner
Heather Payner
10:09 05 Jul 21
They did great work, were on time, super friendly and very clean. We love out new systems.
Shyam Bhakta
Shyam Bhakta
13:10 03 Jul 21
Angelo Naso
Angelo Naso
22:45 02 Jul 21
Reliable and knowledgeable
Steven Fien
Steven Fien
22:16 29 Jun 21
Their plumbing services are great. Todd was a pleasure and very clean. You would hardly know he was here other than our shower was completely rebuilt.
Jessica Ricard
Jessica Ricard
19:39 28 Jun 21
liftbikejock
liftbikejock
17:32 27 Jun 21
Daniel Keith was an extremely punctual, polite and professional serviceman...one of the best I've ever had.
Andrew
Andrew
17:56 26 Jun 21
Michele Kay
Michele Kay
12:04 25 Jun 21
The staff was unbelievable! With personal service to diagnosis, to problem solving, to installation ifnew tank, the repair people were absolutely efficient and caring. We had family with baby visiting and of course, that's when the water heater went on the fritz. The staff knew that and provided immediate service to get the job done! Can't say enough!
Mr Michael Z
Mr Michael Z
23:41 23 Jun 21
They were on time, worked efficiently, were friendly, accommodating to questions, did clean work, no mess to clean afterwords & did a great job at a good price. I will recommend to everyone.
Karen Vaughn
Karen Vaughn
18:51 23 Jun 21
Michael Bohan
Michael Bohan
18:46 22 Jun 21
Tyler, the service technician looked at the two issues we had with our powder room toilet and sink. Quickly came to very easy solutions (I was sure it was going to be more complex than what he came up with) that were very reasonable in cost. He fixed both issues quickly and totally to our satisfaction.
Ike Yedid
Ike Yedid
19:36 21 Jun 21
Great service by an Experienced technicianHe went the extra mile to explain to us some of the issues with our air-conditioning systemHe came out on a Sunday which really suited our schedule
Tim Toth
Tim Toth
14:42 17 Jun 21
Great service, got our AC back up and running! Dave did a great job and was a pleasure to have him doing the repair He kept us informed on every step he was doingTim
N T
N T
14:34 17 Jun 21
The Tech they sent out was great, price was fair, and AC works great again.
denny burlin
denny burlin
19:02 16 Jun 21
Morgan O'Donnell
Morgan O'Donnell
20:23 15 Jun 21
Deb Straniero
Deb Straniero
16:17 15 Jun 21
Eileen Xenarios
Eileen Xenarios
21:35 11 Jun 21
Since it’s a busy time of year, I was put on the waitlist for an appointment. The next day I already got a call for an appointment and they ended up coming even earlier than planned. The technician was thorough and fixed my AC right away. I’ve also used them for a hot water tank and sink plumbing. All of the work was done quickly and high quality. I highly recommend for professional, prompt and friendly service.
william franklin
william franklin
15:13 10 Jun 21
Called for emergency plumbing service on a Memorial Day holiday weekend, and they were able to squeeze me into their busy schedule. I have used SmylieOne for heating, cooling and plumbing needs, and they have always been very professional and their work has always been high quality.
Dennis Killeen
Dennis Killeen
15:43 06 Jun 21
Good plan - saves money. On time, efficient,great service!
Joseph
Joseph
15:54 02 Jun 21
Will Kravitz
Will Kravitz
19:41 28 May 21
They guys are great! On time, if not early and fast service. Gave great advice and did not try to add services for extra money. I won't go anywhere else!
William Deibel
William Deibel
18:10 28 May 21
Plumbing inspection
Gabrielle Feuer
Gabrielle Feuer
02:48 27 May 21
They were responsive and diligent. Got everything working well and explained things along the way. Would highly recommend.
Gloria Yohman
Gloria Yohman
17:48 26 May 21
Beverly Goldie
Beverly Goldie
18:52 20 May 21
Jeremy Bass
Jeremy Bass
13:52 18 May 21
These guys are the best in town. Quick service with great knowledgeable technicians. Very neat and always a very high level of professionalism.
Margaret Lencewicz
Margaret Lencewicz
12:37 14 May 21
Roy Minoff
Roy Minoff
15:52 13 May 21
Professional service and personable experience.
Keith E. Spero
Keith E. Spero
19:14 12 May 21
They arrived on time on the day they said, and were efficient, polite and as far as I could tell thorough. No complaints.
Howard Rabb
Howard Rabb
00:05 12 May 21
Love these guys. They know the HVAC business. A family business that treats customers like family.
Gerald Miller
Gerald Miller
23:26 11 May 21
They came out to do yearly maintenance.
Brad Prospal
Brad Prospal
19:02 11 May 21
New furnace & AC 7/2020. Tankless Hot water system 5/2021. Wouldn't have anyone else work on HVAC at my home.
Karen Basch
Karen Basch
16:36 05 May 21
Very prompt, friendly, knowledgeable, and professional. Everything you want for your heating and cooling needs!!!
Michelle Marrone
Michelle Marrone
16:35 05 May 21
Professional, knowledgeable, caring technicians and office staff. Over the years they have put in our new AC, furnance and hot water tank. We use them every year for maintenance on our AC and furnance. We are extremely pleased!
Josh W
Josh W
01:43 03 May 21
Use them all the time. Great people working for them. Knowledgeable and timely
renee young
renee young
21:34 30 Apr 21
Amy Georgalis
Amy Georgalis
12:58 29 Apr 21
Very pleasant and efficient technician.
Ronald Ross
Ronald Ross
12:39 27 Apr 21
Certified Professional Restoration
Certified Professional Restoration
19:48 26 Apr 21
Jay has been a wealth of knowledge when it comes to the plumbing issues that I have had to deal with. Highly recommend for courtesy, customer service, and speed. Top tier experience all around.
Russell Hibbs
Russell Hibbs
16:37 19 Apr 21
Kris Gillespie
Kris Gillespie
19:18 14 Apr 21
Route 62 Deliveries
Route 62 Deliveries
15:03 08 Apr 21
Gary Woznicki
Gary Woznicki
12:22 08 Apr 21
Best Service I have Ever Had!! Totally Professional and Thorough Service Technicians!
Barbara Rosskamm
Barbara Rosskamm
19:19 07 Apr 21
All of the above!!
Elisabeth Sill
Elisabeth Sill
13:22 06 Apr 21
I called and was able to get an appointment very quickly. The service people who came were extremely polite and explained what they did They were thorough and told us ahead how long it would take to look over our system.
Excellent service and price. Highly recommend!
Barbara Tuber
Barbara Tuber
15:55 02 Apr 21
Bill Wills
Bill Wills
14:43 01 Apr 21
We recently had our annual ac unit check up and I was impressed by our tech. We have had great service from Bill over the years but he was unavailable on our scheduled day. Our tech was Andres Ortiz and he did Bill proud by providing a great experience. He was on time, friendly, informative and even made friends with our dog, Layla. My wife and I recommend Smylie One for any heating and cooling need.
JR Lesniok
JR Lesniok
19:00 29 Mar 21
Professional, courteous and efficient. Would highly recommend!
Gary Neides
Gary Neides
17:00 25 Mar 21
maintenance on tankless water heater and toilet repair
Lloyd Amster
Lloyd Amster
02:35 24 Mar 21
The tech was on time, even a little early. We went over thermostat, air handler and heat compressor. He was very professional, genuinely friendly and explained everything he was going to do and why to solving the problem of no heat. He did solve the problem. Very happy with his knowledge, professionalism and courtesy.
Funky Robot
Funky Robot
01:25 24 Mar 21
A leaky faucet in the bathroom tub. Completed in an efficient and timely fashion. I would recommend them to anyone with plumbing, HVAC problems. I have been using them for several years.
elizabeth cohn
elizabeth cohn
22:33 19 Mar 21
Chris is amazing. He is knowledgeable and professionalThe Smylie team works together to provide a quality servicestandard. Have been using them for at least 10 years.Highly recommend.
Chi-chi (Chi-Chi)
Chi-chi (Chi-Chi)
02:14 19 Mar 21
Excellent service only been with them two year and when I called them they don’t hesitate to send someone out so I like that about the service and then explain everything to you step-by-step very patient two young man both of them very polite and professional they both explain what they was doing I have two furnace Each young man was working on a furnace. They cleaned up behind they self Very clean
Trish Bryner
Trish Bryner
21:57 18 Mar 21
Mark Silverberg
Mark Silverberg
17:58 17 Mar 21
We had a major system installed to improve our indoor air quality. We had no idea how much better the air quality would be. Smylie's engineers fixed mistakes our previous heating and cooling contractor created. We couldn't be happier with their service.
Alex Psaker
Alex Psaker
22:03 16 Mar 21
Technician arrived on time, was nice, answered questions. Not only performed heating maintenance, but also quickly fixed a minor leak in the draining pipe.
Brad Perry
Brad Perry
19:13 16 Mar 21
Jolene Grof
Jolene Grof
17:53 16 Mar 21
Lu DiPadova
Lu DiPadova
13:11 02 Feb 21
As always the guys that come here from Smylie One are courteous, knowledgeableon time & friendly!! They do great work! I've recommended them to many!!
Sandy Rorabeck
Sandy Rorabeck
15:21 19 Nov 20
Jay Nutter has been here twice in the last week. He's very good at what he does. You're always reasonable on prices,very dependable, friendly, and prompt. SMYLIE WILL GET MY Business
THANKS AGAIN 🙂😃💯
claudia young
claudia young
13:15 19 Nov 20
The absolute best people you could ever wish to deal with.
Grover C Vaught
Grover C Vaught
20:08 17 Nov 20
Smylie One was a positive experience from start to finish. There office staff was kind and caring to answer my questions, as well providing update on the the plumbers arrival. The plumber worked diligently until the problem was located and the job was finished. The cost was very fair and we appreciated the overall experience. Nice to have a company like Smylie One we can rely on for our heating and needs. A blessing.
Joyce Braun
Joyce Braun
19:45 17 Nov 20
I had my disposal installed by John today after he had diagnosed that I need a new one. I appreciated his professional skills and his
professional demeanor, he was very polite and well spoken. I would request him again for any future needs.
Thank you for your service, Joyce Braun
Tim Novak Sr.
Tim Novak Sr.
12:25 17 Nov 20
Jay does a great job! very thorough, takes the extra time and effort to make thing right.
Joseph Rody
Joseph Rody
11:34 17 Nov 20
Best of the best they treat your house like there house
Brian Allds
Brian Allds
03:45 17 Nov 20
As a former employee, I can honestly say Jay and his team of plumbing experts are by far the best plumbing team in Cleveland area, seen it everyday!!!!
Ethan Carey
Ethan Carey
03:16 17 Nov 20
Highly recommend Jay and his entire Smylie One team for any and all plumbing needs. They’re all very knowledgeable and genuinely good people. A true pleasure to work with!
Greg Marmaros
Greg Marmaros
00:51 17 Nov 20
When we had to replace our water heater we called Smylie One. They sent out Jay, their plumbing manager who talked to us about a Navian tankless and endless water heater! It was the best thing we’ve ever purchased for our home! Long hot showers are amazing! Thank you Jay and Smylie One.
Rachel Ilana
Rachel Ilana
18:40 16 Nov 20
We recently had Smylie One out to our house to install a new garbage disposal. Their process was seamless, from the initial estimate to the final installation. The master plumber Jay even stoped by while his team was working to make sure everything went perfectly. I would highly recommend Smylie One for all your plumbing needs!
Nicole Nedelman
Nicole Nedelman
15:31 13 Nov 20
Greg Marmaros
Greg Marmaros
18:09 06 Aug 20
After using a few other HVAC companies, I finally found the best one in the greater Cleveland area. Thank you to Smylie One for the fairest pricing and best costumer service.
Sarah Serafin
Sarah Serafin
18:50 05 Aug 20
Smylie One is professional, thorough, and competitively priced. Great value, great service, great people!
Suzanne Howe
Suzanne Howe
02:11 03 Aug 20
Eric always does a great job, and gets us know the what's and whys of the job so we are more knowledgeable homeowners
l jones
l jones
05:57 19 Jul 20
Smylie was the only company out of 3 others honest enough to tell me sinking more money into my central AC might not fix it. I had them install a new system. John went above and beyond to fix poor duct work from the original installers. Installation was on a Friday, and John called me Saturday to make sure I was happy. It was 90 today and my house was FINALLY cool! I can't express enough gratitude to John and his assistant Russ.THANK YOU!!!!!
Nick Sambula
Nick Sambula
15:17 28 Jun 20
I had a 2.5 year old Unit that went bad all of a sudden. I have a service plan and scheduled a service for it. Samantha, in the office scheduled me in right away and called me to update me on the status of my service call. She was super kind, understanding and helpful. The technician that showed up, Chris, advised me the unit was not properly working and the compressor went bad. Before Chris left, he contacted Bryant directly, as well as Steve Smylie, and had a warrantied solution in place before leaving my house. Chris came back out two days later and installed a new unit. It is working flawlessly now. I really appreciate not having to sweat, literally and figuratively, the idea of needing to replace the entire unit. It was one of the most stress free experiences I have ever had concerning a high dollar appliance for my home. It is clear that Smylie One truly values their customers and goes above and beyond to show it. Thank you so very much! I highly recommend giving Smylie One your business. You won’t regret it.
Amy Withrow
Amy Withrow
20:52 03 Jun 20
I had the joy of having Smylie One install a new air conditioner and furnace at my home. Working with Steve Smylie is an absolute joy! He has professionalism, knowledge of various HVAC systems for a home, and a pleasant & caring personality. Additionally, he holds the the highest degree of integrity which shines through from start to finish and that includes the fine HVAC tech men he hires. It's lways a blessing to work with this company and I'm proud to say I've been a customer for over 12 years. His men are clean cut, hard working, polite, enthusiastically LOVE working for Steve, and did a detailed installation within a 2 day period with no hitches. My AC and furnance have worked perfectly since installation!
Ronald Carangio
Ronald Carangio
17:46 29 May 20
They come out twice a year to do my furnace/ac clean and check. Very good service and every one of their technicians I have come to the house have been great. I know if I ever had a major problem that I would not have to worry and have the confidence they would help me out asap. I would recommend them highly.
Greg Rosenberg
Greg Rosenberg
14:26 28 May 20
This was one of the best service calls ever. Mikhail diagnosed my AC problem quickly and made necessary repairs. He also provided some good recommendations for preventing problems. A total professional!!!
Colin Cunningham
Colin Cunningham
20:22 29 Apr 20
Phenomenal service and a terrific value! Very impressed with the work they completed on my home!
Rina Dabramo
Rina Dabramo
22:53 05 Apr 20
Thank you to Smylie and all their staff. Had them out to our house a few times this week due to carbon monoxide alarms. Every person we dealt with was quick, professional and safe. We appreciate the workmanship and honesty of all of you. Highly recommend!
Jason Gardner
Jason Gardner
00:36 31 Jan 20
Installed a new oil furnace, did a beautiful job!
Brad Martin
Brad Martin
21:46 05 Jan 20
Did a zone installation and was perfect. Everything working as expected. Great people to work with.
Gregory Marmaros
Gregory Marmaros
15:31 02 Jan 20
We just had a new gas furnace installed by Smylie One. Jeff and Adam, from their installation team, did a fantastic job. They covered our flooring with drop cloths, wore protective shoe coverings, and even put on latex gloves to install the new thermostat. They were extremely professional! After the installation they explained everything to us and showed us how to program our new WiFi Thermostat. Thank you Smylie One for making our home, your home! From being on time, and finishing in a timely manner, the efficiency of your company was very much appreciated. We would recommend Smylie One for all of your heating and cooling needs. We also have an appointment with their Plumbing Dept. to install a tank-less hot water heater.
John Liu
John Liu
05:28 01 Jan 20
Only folks to come out on NYE to fix my boiler. Responded quickly. Service technician very professional.
Seth Guren
Seth Guren
02:36 31 Dec 19
They came out during the day on Christmas Eve and spent an hour helping diagnose a problem. They got it right the first time and my system has been working better then ever. Thank you so much!
Kimberly Young-McKee
Kimberly Young-McKee
20:26 23 Dec 19
We have had the maintenance plan for more than 5 years now. I can honestly tell you that it has paid for itself each year 5 times over! Their customer service is beyond compare and their prices are fantastic. I have never met such such wonderful, professional people.
Melissa Deaton
Melissa Deaton
00:33 10 Dec 19
I thought that they were friendly and i did not feel like they were trying to sell me. He was educated and answered all of my questions. I haven't had them install yet so thats another answer for another day but so far i love what i heard and read so far.
Debby Freed
Debby Freed
16:43 26 Aug 19
5 stars for Smylie one! On the hottest day of the year my AC stopped working and when I called Smylie One a technician was sent out within a few hours (I thought I would have to wait several hours if not days), and got my AC up and running!! So thankful to Steve Smylie and his team!!
Mimi Stein Charnas
Mimi Stein Charnas
23:23 21 Aug 19
We have been using Smiley one for the last 30 years.. they have done a fabulous job keeping our furnace and air conditioning running reliably.. .. it has never felt as though they were trying to sell us anything we didn’t need.. !! Mimi and michael Charnas
laura
laura
20:42 01 Aug 19
Rachel Kraus
Rachel Kraus
22:54 16 Jul 19
Rickey Tanno Design
Rickey Tanno Design
13:00 12 Jul 19
I’ve personally used this company for inspections, checkups and plumbing repairs. They call when In route, do the job with ease and care also clean when finished like they were never there! Completely satisfied!!!
Matthew Wien
Matthew Wien
16:46 10 Jun 19
Great experience with the team at Smylie One. Just had my entire home serviced and a furnace replaced. We couldn't be happier with the level of service we received. We only recommend Smylie One to our family and friends.
Dena Ostrovsky
Dena Ostrovsky
14:03 04 Jun 19
What a good company, we have had them for heating and cooling and recently plumbing and I will say they are hassle free professional and reasonable. Makes life easier. Thank you!
Aimee Fry
Aimee Fry
21:06 25 Apr 19
Smylie One is always prompt and professional. For your heating cooling or plumbing needs, they are an excellent contractor choice.
Theresa Hull
Theresa Hull
05:26 02 Apr 19
marci ungar
marci ungar
15:38 15 Jan 19
What a great company to deal with. My experience with the serviceman AJ was amazing. Could not have been any better. He explained everything and made sure I understood. I needed a particular part that was not in stock. They got it in later that afternoon and called and said they could come back out. It wasn’t convenient for me so they came the next morning and sent the exact same serviceman so he would already be familiar with what needed to be done. AJ is the Ferrari of serviceman. You can’t get any better. He presents himself nicely, cleaned up after himself and is extremely polite. I will be asking for him in the future for my service calls.
Amelia Warner
Amelia Warner
21:00 03 Jul 18
Very professional. Top Quality Work. My first choice for HVAC
Jeffrey Eisenstodt
Jeffrey Eisenstodt
20:39 19 Jun 18
Wonderful service, great price, and fantastic people!
Victor Santana Jr.
Victor Santana Jr.
20:11 12 Apr 18
The People here at Smylie One are Quick, Have Great Pricing, and The Empolyes are Easy to work with and have great Customer Service! The Gentlemen Todd Rager there was at my house 2 Hours later from me calling out of the Blue! He was in and out in less than 40 mins and fixed everything! If your looking for a great, reliable, and trustworthy company for your Heating, Cooling, Plumming, or Air Quality!
Max Nieves
Max Nieves
10:33 28 Feb 18
Nicole Richman
Nicole Richman
01:48 05 Dec 17
If you are looking for a trustworthy, family owned, world class heating and cooling company you have found the right place. The knowledge the installers and sales men have is outstanding. They were all very professional and trustworthy. I would recommend to all my friends and family.
Betsy Lancaster
Betsy Lancaster
16:33 08 Sep 17
It was easy to set up an appointment and the technician was very professional.
Debi Salzman
Debi Salzman
00:49 20 Jun 17
The technician was prompt and friendly. He explained everything to me. Before placing the new unit outside, he used a shovel and bagged all the leaves and stuff that had accumulated. That was so appreciated. Gary Rosen who came to give me the estimate was friendly and helped me understand all the technical stuff. Great job, Smylie One!
Richard Hoover
Richard Hoover
14:29 09 Jun 17
Cathy Perry
Cathy Perry
01:33 08 Jun 17
Smylie One is the best! Techs were very professional and considerate. Five stars!
Shannon Zuk
Shannon Zuk
23:21 07 Jun 17
3 years ago I was new home owner with appliances on their way out the door and some HVAC issues. 2 other well known companies came out and quoted me astronomical prices and the customer service was subpar. The Whole Smylie one team won me over, They treat you like family from customer service to the technicians that come out. If my favorite tech Jacob can't make it I trust everyone they send! Top of the line Company of only there were more than 5 ⭐️
Judie Carrino
Judie Carrino
18:35 06 Jun 17
From the first time I had Jacob as my technician I never wanted anyone else to handle my service calls. He is efficient informative and walks me through what he is doing or needs to be done. I trust him implicitly. Smylie One has a very good employee in Jacob
Emily
Emily
19:32 04 Jun 17
It was great! Mikhail was very thourough and made sure to keep us informed about what he was checking, whether or not it was working, and what he recommended we do about it.
Max Nieves
Max Nieves
12:20 02 Jun 17
Andrew Kovach
Andrew Kovach
03:05 27 May 17
Torie Stephenson
Torie Stephenson
14:56 15 May 17
We had central air installed in our home by Smylie One and will be having a hot water heater installed soon, too. The technicians did a wonderful job with the installation and were very helpful and communicative about the process, how to use the system and the new thermostat, and how to maintain the unit as time goes on. Highly recommended.
Jeff Palay
Jeff Palay
23:06 13 May 17
Service tech was on time and efficient. Made some helpful sugestions. We've been a customer since 2003.
Frances Hurwitz
Frances Hurwitz
14:53 13 May 17
Smylie One just updated our two 20 year old Unico AC systems to 19 SEER, replacing single stage condensers with smaller variable condensers to be unobtrusive to our landscaping, replacing single speed blowers with 2 speed blowers. and matched coils. Job involved many discussions and a few iterations for us to decide on exactly the equipment we wanted for the job prior to ordering equipment. The installers were extremely knowledgeable and professional, with attention to every detail of the job. Job site was cleaned at the end of each day. Smylie One even designed and bent a prefinished aluminum cover to hide the line sets. They were extremely careful of landscaping. System was installed to work as two-stage with our Nest thermostats. Would highly recommend Smylie One for a great job!
Grady Lundeen
Grady Lundeen
21:02 11 May 17
Quick, kind and thorough with the job. Will call them for my next HVAC need.
Scott Boyko
Scott Boyko
21:00 11 May 17
Ryan West
Ryan West
19:48 11 May 17
Courteous. Prompt. Quality work. Attention to detail and the customers best interest in mind. This was my experience with smylie. They didn't push me to buy the biggest and most expensive ac and furnace. They did however present me with all the options, in clear and easy to understand terms. They were there when I had questions. Let's be honest this isn't a small purchase. They also pointed me in the right direction for financing part of it. I do highly recommend thier service plan that once you purchase, even if you have an emergency that they have to come on off hours or a summer day it still costs you the standard rates. Saved my butt a couple of times.
Jared Youtzy
Jared Youtzy
15:14 08 May 17
Smylie One installed our AC system and did an excellent job. They were extremely professional and we had a great experience.
Frankie Cangemi
Frankie Cangemi
17:02 29 Mar 17
I have been doing business with them for years......... first class company and highly recommend them.
Ryan Bilsky
Ryan Bilsky
02:57 10 Feb 17
SmylieOne provides the best service of any company I have ever had work on anything in my house. With our infant daughter, we don't have time to waste on HVAC issues and SmylieOne understands that better than anyone! They are always able to get things done quickly and correctly and they actually care about doing the best job they can for their customers.
Eric Meister
Eric Meister
20:50 29 Dec 16
joel rube
joel rube
03:15 21 Nov 16
Ethan Allen
Ethan Allen
17:31 04 May 16
I used services of “Smylie One” on several occasions in past few years: My experience with them was always positive! Accommodations were made immediately. They respect your time and your schedule. Men who came to my house acted ethical and professional; especial thank you to Robert.I would recommend “Smylie One” to anyone including my friends and family and will continue using this company in a future!
Preston H Neal
Preston H Neal
12:54 14 Dec 15
Had a Bryant system installed Friday, everything went great.
Charles Navin
Charles Navin
21:30 13 Aug 14
I had my Carrier Infinity furnace serviced today by Eric to repair the blower which had stopped working. What a great experience! Even though you never want something to breakdown, Smylie One demonstrated exceptional professionalism. Most importantly, it was repaired correctly the first time at a fair price. I know I made the right choice by contacting Smylie One, even though they were not the original installers of the equipment. Smylie One is my choice die any future repairs to my homes mechanical systems.
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