Bill Wills, WTAM 1100

Google Rating
4.4
Based on 44 reviews
Google Rating
4.5
Based on 43 reviews
Facebook Rating
4.5
Based on 17 reviews

Read Our Reviews

Ronald Carangio
Ronald Carangio
17:46 29 May 20
They come out twice a year to do my furnace/ac clean and check. Very good service and every one of their technicians I have come to the house have been great. I know if I ever had a major problem that I would not have to worry and have the confidence they would help me out asap. I would recommend them highly.
James Heller
James Heller
20:42 28 May 20
Jim Lyon from Smylie One did an excellent job replacing my Compressor and Coil. I have been using Smylie One for years and I can always depend on them for for prompt professional service for my heating and cooling needs. Please feel free to use my name when you call Smylie.
Greg Rosenberg
Greg Rosenberg
14:26 28 May 20
This was one of the best service calls ever. Mikhail diagnosed my AC problem quickly and made necessary repairs. He also provided some good recommendations for preventing problems. A total professional!!!
gary ott
gary ott
13:49 28 May 20
howard passov
howard passov
18:34 27 May 20
Great company to work with.neat and professional, very experienced personnel, quite knowledgeable .
Jeremy Bass
Jeremy Bass
15:13 27 May 20
Penny Greenberger
Penny Greenberger
11:59 27 May 20
I'd add pleasant and polite on the phone and in person.Getting service and doing the repair was done quickly and efficiently! We couldn’t be any happier with the response we got! Thank you Smylie One
Will Kravitz
Will Kravitz
16:43 26 May 20
They guys are great! On time, if not early and fast service. Gave great advice and did not try to add services for extra money. I won't go anywhere else!
Gitta Stonitsch
Gitta Stonitsch
12:06 22 May 20
Jeremy was great, clean and wearing a mask. Smylie One has always been wonderful to work with.
phyllis sargi
phyllis sargi
13:10 21 May 20
Jay was extremely professional, courteous and knowledgeable.
Jeffrey Miller
Jeffrey Miller
00:42 21 May 20
John and Andrew did a fantastic job installing my air conditioning system. They worked together well. Their work was neat and tidy.
Sandra Blanchard
Sandra Blanchard
18:33 20 May 20
Ilana Weisberg
Ilana Weisberg
14:58 20 May 20
Earl Cohen
Earl Cohen
18:23 19 May 20
Gerald Miller
Gerald Miller
12:56 19 May 20
Agni Wagner
Agni Wagner
05:36 16 May 20
Patricia Agatisa
Patricia Agatisa
16:09 14 May 20
The leak in our bathroom was quickly diagnosed and easily repaired. Highly recommend the company.
Keishaliz Ortiz
Keishaliz Ortiz
13:48 14 May 20
Great customer service, great company.
Shyam Bhakta
Shyam Bhakta
19:30 11 May 20
Rob Atk
Rob Atk
20:29 08 May 20
Showed up on time, very courteous and wore masks, gloves and shoe covers, very friendly and polite
Dmitry Shuster
Dmitry Shuster
15:14 06 May 20
dawn dayringer
dawn dayringer
19:59 05 May 20
Colin Cunningham
Colin Cunningham
20:22 29 Apr 20
Phenomenal service and a terrific value! Very impressed with the work they completed on my home!
Colin Cunningham
Colin Cunningham
20:20 29 Apr 20
Extremely happy with the installation of my new Furnace and Central A/C in my home. The team at Smylie One was professional, on tie and dedicated to ensuring that the job was done right. I would recommend them to anyone in the Cleveland area looking for a new Furnace or Central A/C.
Rina Dabramo
Rina Dabramo
22:53 05 Apr 20
Thank you to Smylie and all their staff. Had them out to our house a few times this week due to carbon monoxide alarms. Every person we dealt with was quick, professional and safe. We appreciate the workmanship and honesty of all of you. Highly recommend!
Rose Pasternak
Rose Pasternak
14:21 05 Apr 20
I have had great responsive by the service department of Smylie One. No matter what time of day I call, I am greeted with professionalism (whether directly by the office schedulers or those who work for their answering service). Brian is the tech who has provided us with wonderful service. He is thorough, informative and friendly. He always shows up when expected and does whatever is needed to get us up and running again. He is an employee who represents what Smylie One promises to their customers. They are fortunate to have such a dedicated employee on their staff. Thanks, Brian, for all you have done to help us keep our home heated.
Kimberley Phend
Kimberley Phend
19:08 02 Apr 20
I am very pleased and impressed with the responsiveness and professionalism of everyone I have dealt with in the Smylie One company; from the first phone call I made with questions on a Friday afternoon, to the service call I received first thing on Monday morning.
jim loeb
jim loeb
15:06 30 Mar 20
Jason Gardner
Jason Gardner
00:36 31 Jan 20
Installed a new oil furnace, did a beautiful job!
Brad Martin
Brad Martin
21:46 05 Jan 20
Did a zone installation and was perfect. Everything working as expected. Great people to work with.
Gregory Marmaros
Gregory Marmaros
15:31 02 Jan 20
We just had a new gas furnace installed by Smylie One. Jeff and Adam, from their installation team, did a fantastic job. They covered our flooring with drop cloths, wore protective shoe coverings, and even put on latex gloves to install the new thermostat. They were extremely professional! After the installation they explained everything to us and showed us how to program our new WiFi Thermostat. Thank you Smylie One for making our home, your home! From being on time, and finishing in a timely manner, the efficiency of your company was very much appreciated. We would recommend Smylie One for all of your heating and cooling needs. We also have an appointment with their Plumbing Dept. to install a tank-less hot water heater.
Gregory Marmaros
Gregory Marmaros
15:30 02 Jan 20
We just had a new gas furnace installed by Smylie One. Jeff and Adam, from their installation team, did a fantastic job. They covered our flooring with drop cloths, wore protective shoe coverings, and even put on latex gloves to install the new thermostat. They were extremely professional! After the installation they explained everything to us and showed us how to program our new WiFi Thermostat. Thank you Smylie One for making our home, your home! From being on time, and finishing in a timely manner, the efficiency of your company was very much appreciated. We would recommend Smylie One for all of your heating and cooling needs. We also have an appointment with their Plumbing Dept. to install a tank-less hot water heater.
John Liu
John Liu
05:28 01 Jan 20
Only folks to come out on NYE to fix my boiler. Responded quickly. Service technician very professional.
Seth Guren
Seth Guren
02:36 31 Dec 19
They came out during the day on Christmas Eve and spent an hour helping diagnose a problem. They got it right the first time and my system has been working better then ever. Thank you so much!
ValerianSoftly
ValerianSoftly
23:04 24 Dec 19
Kimberly Young-McKee
Kimberly Young-McKee
20:26 23 Dec 19
We have had the maintenance plan for more than 5 years now. I can honestly tell you that it has paid for itself each year 5 times over! Their customer service is beyond compare and their prices are fantastic. I have never met such such wonderful, professional people.
Melissa Deaton
Melissa Deaton
00:33 10 Dec 19
I thought that they were friendly and i did not feel like they were trying to sell me. He was educated and answered all of my questions. I haven't had them install yet so thats another answer for another day but so far i love what i heard and read so far.
Jay Nutter
Jay Nutter
22:32 01 Sep 19
We treat your home like ours. I urge you to experience service with a Smylie!
Debby Freed
Debby Freed
16:43 26 Aug 19
5 stars for Smylie one! On the hottest day of the year my AC stopped working and when I called Smylie One a technician was sent out within a few hours (I thought I would have to wait several hours if not days), and got my AC up and running!! So thankful to Steve Smylie and his team!!
Mimi Stein Charnas
Mimi Stein Charnas
23:23 21 Aug 19
We have been using Smiley one for the last 30 years.. they have done a fabulous job keeping our furnace and air conditioning running reliably.. .. it has never felt as though they were trying to sell us anything we didn’t need.. !! Mimi and michael Charnas
David Rondini
David Rondini
02:03 17 Aug 19
We trust Smylie One with all of our Heating & Cooling Needs. They are prompt and always deliver. Their customer service is second to none and their technicians are efficient. We would recommend Smylie One to anyone for ALL the services they offer!! Thank you Steve and the Smylie One gang!!
laura
laura
20:42 01 Aug 19
Andrew Calori
Andrew Calori
19:47 22 Jul 19
Tom did a great job. He was friendly, efficient and fair. Thank you for everything.
Rachel Ealy
Rachel Ealy
11:26 21 Jul 19
Best service! Very responsive when you need service quick!
Rachel Kraus
Rachel Kraus
22:54 16 Jul 19
Rickey Tanno Design
Rickey Tanno Design
13:00 12 Jul 19
I’ve personally used this company for inspections, checkups and plumbing repairs. They call when In route, do the job with ease and care also clean when finished like they were never there! Completely satisfied!!!
Gwen Haas
Gwen Haas
01:34 12 Jun 19
Steve Smylie and his entire team are pan ultimate professionals and they always provide trustworthy and incredible service. In my work, it is important to pay great attention to detail (I am a physician) and Steve and his team have been incredibly wonderful to me as they respectfully check out any detail of possible malfunction with various systems, whenever I have a concern. I am fortunate to have had their teams contracted by me for decades and recently I had some major upgrades to my home with furnace, air conditioning and tankless hot water system. Steve personally recommended various products to me and I LOVE ALL of the devices he recommended!! They have been white knights in shining armor any time I have had a real or imagined glitch with any equipment!!! Steve Smylie is a gem of a man. His word is his bond. I have referred him to family and friends and anyone who relies on him can feel confident he will get the job done and stand by it!
Matthew Wien
Matthew Wien
16:46 10 Jun 19
Great experience with the team at Smylie One. Just had my entire home serviced and a furnace replaced. We couldn't be happier with the level of service we received. We only recommend Smylie One to our family and friends.
laura
laura
15:29 07 Jun 19
Dena Ostrovsky
Dena Ostrovsky
14:03 04 Jun 19
What a good company, we have had them for heating and cooling and recently plumbing and I will say they are hassle free professional and reasonable. Makes life easier. Thank you!
Marissa Rosen
Marissa Rosen
16:00 03 Jun 19
I would recommend Smylie One to anybody! Joseph was the first to come out to our home, he was wonderful! He explained everything to us, explained pricing, our options, and recommended what was best. He was so knowledgeable that I walked away with a complete understanding of how air and heat work! Everything explained throughout the whole process was clear and concise, not only from Joesph, but also the men that installed our unit. The price was fabulous in comparison to other estimates, and the customer service far exceeded expectations. The installers were clean, courteous and also knowledgeable. They explained in detail how our new thermostat worked, and explained what they would be doing when they got to my house. Thank you so much for making this process easy and for making sure I have air before summer! Highly recommended!!
Ed Gould
Ed Gould
00:36 30 May 19
Great service! Knowledgeable staff and are prepared to help. Very quick turnaround time.
Aimee Fry
Aimee Fry
21:06 25 Apr 19
Smylie One is always prompt and professional. For your heating cooling or plumbing needs, they are an excellent contractor choice.
Theresa Hull
Theresa Hull
05:26 02 Apr 19
Janet Dickey
Janet Dickey
18:22 20 Feb 19
Have used them twice in the last few months. They were straight with me about my water heater needing a part (under warranty), not replacement. Then I did need a new furnace: they were very clear about what was included (right down to the chimney cap) and I had heat by the end of the day. True professionals!
marci ungar
marci ungar
15:38 15 Jan 19
What a great company to deal with. My experience with the serviceman AJ was amazing. Could not have been any better. He explained everything and made sure I understood. I needed a particular part that was not in stock. They got it in later that afternoon and called and said they could come back out. It wasn’t convenient for me so they came the next morning and sent the exact same serviceman so he would already be familiar with what needed to be done. AJ is the Ferrari of serviceman. You can’t get any better. He presents himself nicely, cleaned up after himself and is extremely polite. I will be asking for him in the future for my service calls.
Ken Gulling
Ken Gulling
03:42 03 Sep 18
As the owner of an older home I understand that touching any one item in the house is going to cause another one to need attention. Thank goodness for SmylieOne. My water main is replaced so I am no longer buying water to send right back out my sump pump to the sewer....which now also works properly.....my 100+ year old kitchen now boasts an amazing garbage disposal, and thanks to brilliant design the bedrooms that formerly were hot in summer and cold in winter are now fully climatized. Best of all, the jobs were done correctly, ahead of schedule and my property was left cleaner at the end than it was at the beginning!My job was actually visited and supervised personally by a member of th Smylie family to ensure quality and satisfaction!
marci ungar
marci ungar
12:15 20 Aug 18
Wow! My air conditioner broke and they came out right away to look at it. It needed to be replaced and they gave me choices and prices within hours. They installed and cleaned up perfectly. What a pleasure to do business with them. I didn’t have to chase them down to give them my business, like I do with so many other companies. They truly appreciate your business. Days later I got a hand written thank you note. Very impressed highly recommend!
Great customer service and quickest install around!! Great quote and friendly techs!! Thank you for AIR!!!!
Amelia Warner
Amelia Warner
21:00 03 Jul 18
Very professional. Top Quality Work. My first choice for HVAC
Jeffrey Eisenstodt
Jeffrey Eisenstodt
20:39 19 Jun 18
Wonderful service, great price, and fantastic people!
Victor Santana Jr.
Victor Santana Jr.
20:11 12 Apr 18
The People here at Smylie One are Quick, Have Great Pricing, and The Empolyes are Easy to work with and have great Customer Service! The Gentlemen Todd Rager there was at my house 2 Hours later from me calling out of the Blue! He was in and out in less than 40 mins and fixed everything! If your looking for a great, reliable, and trustworthy company for your Heating, Cooling, Plumming, or Air Quality!
Max Nieves
Max Nieves
10:33 28 Feb 18
Jacob John
Jacob John
17:16 14 Dec 17
Nicole Ann
Nicole Ann
01:48 05 Dec 17
If you are looking for a trustworthy, family owned, world class heating and cooling company you have found the right place. The knowledge the installers and sales men have is outstanding. They were all very professional and trustworthy. I would recommend to all my friends and family.
Krissy Sekely
Krissy Sekely
17:47 01 Nov 17
Smylie One was out for our furnace tune up & safety inspection. The technician arrived on time, introduced himself & told me everything that was involved in the inspection. He was courteous, neat and answered all of my questions. When I asked for any specials or discounts, he offered the website information. I would definitely recommend Smylie One to friends and family for all Heating, Cooling or Plumbing needs.
Betsy Lancaster
Betsy Lancaster
16:33 08 Sep 17
It was easy to set up an appointment and the technician was very professional.
Debi Salzman
Debi Salzman
00:49 20 Jun 17
The technician was prompt and friendly. He explained everything to me. Before placing the new unit outside, he used a shovel and bagged all the leaves and stuff that had accumulated. That was so appreciated. Gary Rosen who came to give me the estimate was friendly and helped me understand all the technical stuff. Great job, Smylie One!
Richard Hoover
Richard Hoover
14:29 09 Jun 17
Cathy Perry
Cathy Perry
01:33 08 Jun 17
Smylie One is the best! Techs were very professional and considerate. Five stars!
Shannon Zuk
Shannon Zuk
23:21 07 Jun 17
3 years ago I was new home owner with appliances on their way out the door and some HVAC issues. 2 other well known companies came out and quoted me astronomical prices and the customer service was subpar. The Whole Smylie one team won me over, They treat you like family from customer service to the technicians that come out. If my favorite tech Jacob can't make it I trust everyone they send! Top of the line Company of only there were more than 5 ⭐️
Judie Carrino
Judie Carrino
18:35 06 Jun 17
From the first time I had Jacob as my technician I never wanted anyone else to handle my service calls. He is efficient informative and walks me through what he is doing or needs to be done. I trust him implicitly. Smylie One has a very good employee in Jacob
Emily
Emily
19:32 04 Jun 17
It was great! Mikhail was very thourough and made sure to keep us informed about what he was checking, whether or not it was working, and what he recommended we do about it.
Max Nieves
Max Nieves
12:20 02 Jun 17
Andrew Kovach
Andrew Kovach
03:05 27 May 17
Torie Mickley
Torie Mickley
14:56 15 May 17
We had central air installed in our home by Smylie One and will be having a hot water heater installed soon, too. The technicians did a wonderful job with the installation and were very helpful and communicative about the process, how to use the system and the new thermostat, and how to maintain the unit as time goes on. Highly recommended.
Jeff Palay
Jeff Palay
23:06 13 May 17
Service tech was on time and efficient. Made some helpful sugestions. We've been a customer since 2003.
Frances Hurwitz
Frances Hurwitz
14:53 13 May 17
Smylie One just updated our two 20 year old Unico AC systems to 19 SEER, replacing single stage condensers with smaller variable condensers to be unobtrusive to our landscaping, replacing single speed blowers with 2 speed blowers. and matched coils. Job involved many discussions and a few iterations for us to decide on exactly the equipment we wanted for the job prior to ordering equipment. The installers were extremely knowledgeable and professional, with attention to every detail of the job. Job site was cleaned at the end of each day. Smylie One even designed and bent a prefinished aluminum cover to hide the line sets. They were extremely careful of landscaping. System was installed to work as two-stage with our Nest thermostats. Would highly recommend Smylie One for a great job!
Grady Lundeen
Grady Lundeen
21:02 11 May 17
Quick, kind and thorough with the job. Will call them for my next HVAC need.
Scott Boyko
Scott Boyko
21:00 11 May 17
Ryan West
Ryan West
19:48 11 May 17
Courteous. Prompt. Quality work. Attention to detail and the customers best interest in mind. This was my experience with smylie. They didn't push me to buy the biggest and most expensive ac and furnace. They did however present me with all the options, in clear and easy to understand terms. They were there when I had questions. Let's be honest this isn't a small purchase. They also pointed me in the right direction for financing part of it. I do highly recommend thier service plan that once you purchase, even if you have an emergency that they have to come on off hours or a summer day it still costs you the standard rates. Saved my butt a couple of times.
Jared Youtzy
Jared Youtzy
15:14 08 May 17
Smylie One installed our AC system and did an excellent job. They were extremely professional and we had a great experience.
Frankie Cangemi
Frankie Cangemi
17:02 29 Mar 17
I have been doing business with them for years......... first class company and highly recommend them.
Ryan Bilsky
Ryan Bilsky
02:57 10 Feb 17
SmylieOne provides the best service of any company I have ever had work on anything in my house. With our infant daughter, we don't have time to waste on HVAC issues and SmylieOne understands that better than anyone! They are always able to get things done quickly and correctly and they actually care about doing the best job they can for their customers.
Eric Meister
Eric Meister
20:50 29 Dec 16
joel rube
joel rube
03:15 21 Nov 16
Nicole Nedelman
Nicole Nedelman
01:47 17 Nov 16
From the customer service on the phone, to them servicing my house was the best experience. They were very thorough with explaining what they were doing and why they were doing it. The quality work they provide makes every penny worth it! I Would suggest them to all my friends and family!
Ethan Allen
Ethan Allen
17:31 04 May 16
I used services of “Smylie One” on several occasions in past few years: My experience with them was always positive! Accommodations were made immediately. They respect your time and your schedule. Men who came to my house acted ethical and professional; especial thank you to Robert. I would recommend “Smylie One” to anyone including my friends and family and will continue using this company in a future!
Preston H Neal
Preston H Neal
12:54 14 Dec 15
Had a Bryant system installed Friday, everything went great.
Charles Navin
Charles Navin
21:30 13 Aug 14
I had my Carrier Infinity furnace serviced today by Eric to repair the blower which had stopped working. What a great experience! Even though you never want something to breakdown, Smylie One demonstrated exceptional professionalism. Most importantly, it was repaired correctly the first time at a fair price. I know I made the right choice by contacting Smylie One, even though they were not the original installers of the equipment. Smylie One is my choice die any future repairs to my homes mechanical systems.
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