Smylie One was out for our furnace tune up & safety inspection. The technician arrived on time, introduced himself & told me everything that was involved in the inspection. He was courteous, neat and answered all of my questions. When I asked for any specials or discounts, he offered the website information. I would definitely recommend Smylie One to friends and family for all Heating, Cooling or Plumbing needs.
Wow! My air conditioner broke and they came out right away to look at it. It needed to be replaced and they gave me choices and prices within hours. They installed and cleaned up perfectly. What a pleasure to do business with them. I didn’t have to chase them down to give them my business, like I do with so many other companies. They truly appreciate your business. Days later I got a hand written thank you note. Very impressed highly recommend!
I'm a landlord overseeing about 25 homes split between Bedford and the West side of Cleveland. I'm going to keep using Smylie for all my plumbing and HVAC on all my units and on my personal home. Their prices are fair, their availability is great, they're extremely helpful. They've worked with my home warranty company, which not all contractors want to do. They'll also be honest about whether something is a big or small repair, no trying to upsell you, and are open to coming back to take another look if you're not happy with the work. I'm really glad I've found such a dependable company.
As the owner of an older home I understand that touching any one item in the house is going to cause another one to need attention. Thank goodness for SmylieOne. My water main is replaced so I am no longer buying water to send right back out my sump pump to the sewer....which now also works properly.....my 100+ year old kitchen now boasts an amazing garbage disposal, and thanks to brilliant design the bedrooms that formerly were hot in summer and cold in winter are now fully climatized. Best of all, the jobs were done correctly, ahead of schedule and my property was left cleaner at the end than it was at the beginning!
My job was actually visited and supervised personally by a member of th Smylie family to ensure quality and satisfaction!
If you are looking for a trustworthy, family owned, world class heating and cooling company you have found the right place. The knowledge the installers and sales men have is outstanding. They were all very professional and trustworthy. I would recommend to all my friends and family.
The technician was prompt and friendly. He explained everything to me. Before placing the new unit outside, he used a shovel and bagged all the leaves and stuff that had accumulated. That was so appreciated. Gary Rosen who came to give me the estimate was friendly and helped me understand all the technical stuff. Great job, Smylie One!
SmylieOne provides the best service of any company I have ever had work on anything in my house. With our infant daughter, we don't have time to waste on HVAC issues and SmylieOne understands that better than anyone! They are always able to get things done quickly and correctly and they actually care about doing the best job they can for their customers.
I had my Carrier Infinity furnace serviced today by Eric to repair the blower which had stopped working. What a great experience! Even though you never want something to breakdown, Smylie One demonstrated exceptional professionalism. Most importantly, it was repaired correctly the first time at a fair price. I know I made the right choice by contacting Smylie One, even though they were not the original installers of the equipment. Smylie One is my choice die any future repairs to my homes mechanical systems.
