Based on 68 reviews
Based on 344 reviews
Based on 28 reviews
Read Our Reviews
17:46 10 Aug 22
This time only a minor toilet bowl stopper replacement, but have used often for other things
01:32 04 Aug 22
Smylie One is a company of integrity! We worked with them when we first bought our house 3 years ago to replace existing central air and again today to replace our water heater. They do not nickle and dime you or try to sell you anything you don't truly need. All of their staff are extremely knowledgeable and kind and they get the job done right, quickly and cleanly. Our water heater went last night, I called them about 9am today, they had someone out and installed a brand new water heater by 4pm. AND, that's after having to do more work removing and replacing pipes to get the new water heater where it needed to be! Smiley One will certainly be our go to for all of our hvac/plumbing needs from now on and we will tell all our friends and family to call them when needed! Thanks again!!
16:13 03 Aug 22
22:25 30 Jul 22
Smylie One recently replaced an old HVAC system I acquired with a recent move, with a higher efficiency furnace and AC unit. The price was extremely fair, but more importantly, the people doing the installation did an incredible job and very professional. I highly recommend Smylie One. They have taken care of me for many years without fail.
12:50 29 Jul 22
Smylie One did a full install of a new AC unit and new furnace. The team was here for two days. They were clean, courteous, and professional. One of the guys even stayed late to make sure our AC was running before he left for the night (prior to the job being completed.)We went with Smylie because they were straight with us when it came to prices and the project. Other companies tried to sell us packages or things we didn't need. Their quote fell middle tier to the three we received.They are busy! It took about 4 weeks for install.
16:31 26 Jul 22
Work done efficiently and professionally and at a good price.
20:02 20 Jul 22
Could not be happier with the great people at Smylie!Andrés was top notch. Great tech, extremely knowledgeable. Didn't mind me asking a ton of questions, he was able to explain and troubleshoot the problem with in a few minutes.Highly recommend this company.
17:00 20 Jul 22
Could not be happier with the great people at Smylie!Andrés was a top notch. Great tech, extremely knowledgeable. Didn't mind me asking a ton of questions, he was able to explain and troubleshoot the problem with in a few minutes.Highly recommend this company.
15:21 19 Jul 22
Top notch professionals, thorough, informative and helpful in accomplishing what works needs to be done... they WILL NOT oversell on unnecessary items or services. Highly recommend to call with all HVAC / Plumbing needs!
13:43 13 Jul 22
They did a great job diagnosing and fixing my A/C problem. Both techs were outstanding. Bill came out first, Nick came out for the follow up. They were both 10 out of 10, went above and beyond.
23:22 12 Jul 22
13:42 11 Jul 22
Honesty and Intregity goes long way
14:00 09 Jul 22
Excellent technician super friendly and respectful
16:49 07 Jul 22
Always receive good service at Smylie One. I would, and have told others of my satisfaction.
18:55 06 Jul 22
Very punctual and excellent service
19:07 01 Jul 22
Smylie One is very easy to work with. I have been using them for many years. They are very responsive and provide a fair price. My A/C, furnace and humidifier were replaced. I highly recommend them.
16:49 24 Jun 22
Always a great experience. Diagnosed a problem, came out in a timely and professionally manner and did what they said they would do.
13:53 21 Jun 22
We have been using Smiley One for several decades, very satisfied
19:46 17 Jun 22
They installed a new ductless A/C system in our family room. Their engineering, workmanship, promptness, cleanliness, helpfulness is great. They stand head and shoulders above other HVAC contractors we have had in the past and we refer friends and family to Smylie 1.
17:18 14 Jun 22
We have been working with Steve Smylie and Smylie One since buying a 1927 house 25 years ago. They installed two AC systems in a house with a steam boiler and no ducts which are able to maintain temperatures of 71-72 degrees even when the outdoor temperatures are in the mid 90s. 19 years later they proactively upgraded the AC systems to improve efficiency. They have replaced our steam boiler and have performed routine maintenance and repair.Their technicians are knowledgeable and always communicate what they are proposing to do and why. They show up on time for appointments, and call anytime they are running late.
15:53 14 Jun 22
My tech was respectful of my home and of me. He was very quick and efficient and explained at the end what service he performed. I always use Smylie One because they are the best!
08:06 12 Jun 22
23:22 10 Jun 22
Smylie is a wonderful company to work with. Have been using them for at least 40 yrs. They really take care of you...especially in an emergency when you most need them!
17:24 10 Jun 22
Always a pleasure. Service Tech very professional. We have been with Smylie over 20 years and would recommend to all.
00:47 07 Jun 22
Great, quick, efficient, professional. Thank you Smylie One
21:03 05 Jun 22
Smylie One is the best in the business, wen you need service. I have two HVAC units and they watch over them like gloves. Mikhail is a true professional and he is always neat and clean. He is dependable and always explains a situation if it requires any service.He follows the character and reputation that Steve Smylie and the company has portrayed for many years. There is no one better.
16:11 01 Jun 22
Very polite and professional technicians. Always do a great job. 👏
Keith E. Spero
19:19 23 May 22
They arrived on time on the day they said, and were efficient, polite and as far as I could tell thorough. No complaints.
18:14 20 May 22
Best heating and cooling company in town, they were very precessional and did a great job. I have had them install in two of my homes now, thank you.
18:00 20 May 22
Good plan - saves money. On time, efficient,great service!
16:53 19 May 22
Great customer service - reliable and responsive.
15:50 19 May 22
19:46 16 May 22
I can’t say enough great things about this company. They are so responsive, every time I’ve called, a tech is over within the hour - even on a Saturday night. They are very knowledgeable and helpful. My AC recently broke, and it’s 80+ degrees outside. A tech came out on Sunday to look over our system and then Steve Smylie himself came by on Monday, and fixed the problem. He gave me his business card and told me to call him later to make sure everything is still working right. He was so kind and helpful, I’ve never received such personal attention from any company before. I’ll always use Smylie One and recommend them to all of my friends & family!
13:14 13 May 22
Smylie One Heating is always on time and does a great job. Their serviceman Jon is very polite and knowledgeable about my Heating and AC units.I like that Smylie One trys to send out the same serviceman each time so he knows my units.I highly recommend Smylie One for all your Heating and AC cleaning or repairs.
20:35 11 May 22
Great company and always professional.
23:54 09 May 22
My heat wouldn't shut off automatically, so I called Smylie One(who I have a service agreement with), and one of their service guys was at my place in 75 minutes and took care of the issue in 10 minutes. I've used these guys for years and I recommend purchasing a service agreement, which is only about $35, which puts you at the top of the list if you have an issue.
13:27 06 May 22
Plumbing replaced toilet seat
12:31 26 Apr 22
Owners are great and all of the field technicians are professional and nice. Highly recommend Smylie One for and installation and general system maintenance.
18:05 20 Apr 22
On time. Knowledgeable service
21:04 19 Apr 22
I trust Smylie One. Their personnel are knowledgeable, clean and careful when working in and around our home.
23:46 12 Apr 22
All of the above!!
23:29 11 Apr 22
Our technician was on time, clean and personable. He did a great job!!
14:06 08 Apr 22
Once again, Smylie Heating and Cooling provided top notch service. I am thankful they were able to send a technician to my home within an hour of my calling with a furnace not working issue. I am very satisfied with not just the service I received but with the operation of the entire organization.
18:55 07 Apr 22
This is my third experience working with Smylie One, and the first time at a new-to-me (but VERY old) house that needed a replacement furnace and A/C system installed - a big job! From the quoting process, to cleaning up after install, to the fine details of walking me through how to change the filters on the new furnace, every person I came into contact with was responsive, professional, and friendly. My dogs liked them, and they're the best judge of character out there!The completed work was thorough and detail-oriented, and I feel that I received excellent products, installation and service for a very fair price.I would not hesistate to recommend Smylie One to anyone for their HVAC needs!
16:42 30 Mar 22
Our furnace stopped working on Saturday night, the tech showed up quickly and was friendly and professional. He showed us why it wasn’t working and why it wasn’t safe to run. We were in touch with the company and, as promised, Monday morning we received a quote and because it was an emergency they were able to squeeze us in for a new furnace. The installers were friendly and professional and left the space clean! Recommend on every level.
16:30 30 Mar 22
Great company great employees
15:48 29 Mar 22
Both furnaces stopped working in my duplex and Chris came out and helped me diagnose the problem. He was very friendly and informative and I was able to use the information he provided to resolve the issue.
21:14 25 Mar 22
I've used Smylie One for all my HVAC and plumbing needs and they always do a great job. I've always been satisfied with all the work they've done for me. They are professionals!
20:50 24 Mar 22
We have used Smylie One for 5-6 years (maybe longer). They are :--professional--reasonable pricing--experts--show up on time--communicate very clearly as far as the issues--technicians are friendly and have always done a good jobI can't think of a compelling reason why we would go anywhere else!
01:10 19 Mar 22
Service tech did an excellent job with kitchen faucet and sink installation. Very pleased !!!
22:57 16 Mar 22
Plumbers, Carl and Anthony, arrived on time and were able to fix our toilet problem in a very professional manner. They reviewed the options available very thoroughly. Would highly recommend Smylie One for your plumbing needs.
02:44 05 Mar 22
They do great job in winterizing & dewinterizing of our home.
12:33 21 Feb 22
Smylie One repaired our humidifier, installed a new thermostat, and maintained our HVAC. Shout to the team for providing great, timely service for a reasonable price.
02:49 16 Feb 22
These guys are great! I've been using Smylie One for more than 25 yrs now. When I built this house Steve Smylie designed the HVAC Geothermal system.
20:32 11 Feb 22
I waited too long into the season to turn on my gas boiler to find out it wasn't working and my house was <40 degrees during the day. I found this company thanks to people recommending them on Facebook and they came out to my house extremely quickly during such a busy season. Bill was able to quickly diagnose what the issue was, fix the gas boiler and multiple radiators while also teaching me how to bleed them on my own when air gets stuck in them. Bill and the office team were always extremely professional while providing amazing service at a great price for the area. I'll be using them yearly for my maintenance check ups and any future repairs or upgrades to the system.
15:55 24 Jan 22
Bill was extremely knowledgeable. He was able to immediately determine the issues and went above and beyond in terms of his thoroughness. I was very pleased with his professionalism and quality of the work.
13:16 20 Jan 22
I cannot commend this company enough. We had a plumbing clog turn ugly when the snake broke a pipe. Smiley owned up to the disaster and got everything fixed, including a flooded basement room, at no charge to me. They got it fixed up quickly, the week before Christmas! This is not something you see much these days. This company is ethical and professional and I will use them for all my heating/cooling/plumbing needs from now on.
21:22 18 Jan 22
These folks have never failed me. When you need them they are there. The service contract is a great deal. You get discounts on the spot and the cost after the service was less by far.
02:44 15 Jan 22
Easy to book appointment at convenient time. Service perso was timely and efficient. Left area clean and answered all questions.
19:55 14 Jan 22
Smylie One offers terrific service at a good value. The people are knowledgeable and friendly. My experience has been good and I would recommend the company highly
16:06 10 Jan 22
Have been using this company for years. Alwaysprompt and professional. Will only recommend service and replacement when necessary. Excellent service.
15:54 07 Jan 22
Smylie One was on time and perform the services we needed with excellence.
13:08 04 Jan 22
Very professional and personable. Have used Smylie One for several years and am very satisfied with their service..
20:10 30 Dec 21
They replaced the compressor motor capacitor & water heater pump on a geothermal unit.
Certified Professional Restoration
15:35 21 Dec 21
Jay has been a wealth of knowledge when it comes to the plumbing issues that I have had to deal with. Highly recommend for courtesy, customer service, and speed. Top tier experience all around.
20:37 14 Dec 21
The man who did the repairs was quite good. very helpfull ie. extra trip for two space heaters, knowledgable pleasant polite and patient about explaining and showing me wh at was wrong. Also it was the extra mile the man on the phone went to locate the needed part. Extremely appreciated by yours truly.
15:49 06 Dec 21
My service technician is always on time and professional. Smylie One does a great job, I highly recommend them.
15:52 03 Dec 21
Very professional and customer friendly.
22:33 25 Nov 21
The heat was erratic for some days and then ceased entirely. The house quickly became very cold. We had to move elsewhere for several days
16:55 23 Nov 21
We changed our HVAC maintenance company from one we had had for years due to lack of response to several inquiries regarding the status of our older hvac units. Our experience with Smylie One, particularly Andres Ortiz, was refreshing. He made a minor repair to a loose wire on the heat exchanger, answered our questions regarding the status/condition of our older units and couldn't have been nicer. He came right on time and was very professional. The Smylie One van is frequently seen in our parking area, attesting to the confidence and satisfaction of the other units in our condo (over 90 high end units).
16:01 22 Nov 21
I have been using Smylie One for over 20 years. I always have great service and everybody there is wonderful to work with. They are always professional. I had an issue with my furnace this weekend. They were out within a few hours and diagnose the problem. I had to wait till Monday for them to get a part. They were at my house by 9 AM and got it fixed very quickly. The service technician was awesome!
14:51 19 Nov 21
Very nice, friendly service men. Cleaned up nicely when job completed. This is a company I can trust.
15:43 16 Nov 21
This is my second time using Smylie One and I could not be more impressed. They've been quick to respond and extremely thorough with their assessment and recommendations. Their Technician, Dave, was simply fantastic - he was empathetic and creative with finding a way to keep the heat running over the weekend while we waited for the new parts and repairs on Monday morning. I was most impressed with how he followed up throughout the weekend ensure we were on track. He is as good as it gets!
Mary ann Szadkowski
12:52 12 Nov 21
John and helpers were really great
00:58 09 Nov 21
I have been using Smylie One for years and I can always depend on them for for prompt professional service for my heating and cooling needs. Mikail always does a great job. I would never use anyone else to service our furnaces.Please feel free to use my name when you call Smylie.
16:22 31 Oct 21
On time and professional. No mess. Excellent communication.
22:45 27 Oct 21
I have counted on Smylie one to keep my furnace and AC running smooth for many years and they are always on time, courteous and take care of any issues the 1st time.
22:21 27 Oct 21
Seriously professional installation technician - John kept me informed of every important step of the install. Seriously impressed with the competency of their technician.
17:48 27 Oct 21
As long time customers of Smylie One we are never disappointed in the service they provide. The techs have always been pleasant, engaging and very helpful in addressing any questions we have. I would be pleased and confident to recommend to anyone at any time.
09:59 27 Oct 21
Smylie team of Cody and Jerrel did an incredible very difficult job at our home installing 2 high velocity air conditioning systems. It was a lot of dirty work in cramped spaces and they always went the extra mile to ensure that the new system was as unobtrusive as they could make it be. They did an awesome job!!
00:31 26 Oct 21
Professional, timely, explained everything.would certainly recommend
Jeffrey Alan Frank
20:00 25 Oct 21
I have had service contracts with Smylie for 20 years. I am glad. They have serviced my home well and there may be others, but none really better.
19:54 25 Oct 21
I keep a service partnership with Smylie. For near 20 years Smylie has been the first choice for any work I have needed done. Water heaters, furnace maintenance, plumbing issues, and air conditioning installation, have all been done correct, done right the first time, and done at a reasonable cost. There are others, but none really better.
00:57 22 Oct 21
Great company for any plumbing or heating/ac need. Responsive, professional and quality workmanship. Cant say enough about this company. Wouldn't go anywhere else!!
18:44 04 Oct 21
I was able to get a plumbing repair appt rather quickly. I was relieved because it affected my laundry room. The office and technicians involved were courteous, polite and thorough. I could not have been happier that they were able to resolve the issue that day.
18:27 21 Sep 21
Needed repair of leaking and blocked shower heads and repair or replacement of a sticking toilet handle. Scheduling of appointment was quick and easy. Response was prompt. Service was pleasant, courteous, and efficient. Could not ask for better service. I have come to expect fabulous service and quality from Smylie over the years.
18:23 14 Sep 21
I utilized the Smylie One Plumbing Service. The young man was knowledgeable, honest, and very helpful. He made me aware that my faucet was under warranty, and even contacted the company to report the difficulty with the faucet to secured me a replacement of the defective part! He scheduled his next repair visit prior to leaving. He also checked all of my toilets for difficulty. He will be replacing one toilet on his next visit and repairing a second. It is nice to find a company I can trust!
17:06 14 Sep 21
Daniel, my service tech was courteous, professional and thorough. I was very happy with the job he did on my furnace tune up. I'd definitely hire Smylie One again!
02:04 12 Sep 21
Our AC wasn’t blowing cold air and I also smelled Freon coming from the vents so I submitted my concern on Smylie Ones website. Linda then spoke to me and sent the technician Andres over to diagnose our ac unit. The first thing Andres did before entering our home was that he put on shoe covers which was very important for us! Andres explained that our ac unit outside was low on Freon but could also be leaking somewhere in the lines. He then pointed us in the right direction to speak with consultants about replacing our ac unit . Andres and Linda were very professional and helpful. I highly recommend this company and would definitely be contacting them for all our plumbing, heating & cooling needs. Thanks again!
20:01 09 Sep 21
Exceptional quality. Have been a client of theirs for twenty years. All the personnel with whom I dealt was excellent. Lately I have been particularly pleased with and grateful to Mikhail.
Lisa Beth Jagnow
13:59 04 Sep 21
Smylie One has consistently been responsive to our request for service. The technicians are first-rate: knowledgeable, helpful, willing to explain their work, and just plain nice. We would recommend Smylie One to anyone considering a company for their heating/cooling needs.
18:02 31 Aug 21
Our technician, Mica, was running late and informed us all along. Even though he was behind, he took a lot of time to insure that our AC was functioning well. He was very thorough.
19:10 30 Aug 21
Always knowledgeable and professional
14:16 21 Aug 21
Excelletn services. Polite, helpful, professional staff. great workmanship. Highly recommend
12:51 15 Aug 21
We have used Smylie One for many years. They are the best!!
09:22 11 Aug 21
Smylie One service technician, Chris, was a real professional. He was fast but thorough, diagnosing my electric pool heater’s problem. He explained how he arrived at the repair needed with kindness and patience. I will be comfortable calling Smylie One in the future for sure! I trust them.
10:09 05 Jul 21
They did great work, were on time, super friendly and very clean. We love out new systems.
Bonnie Shankman Krohngold
16:24 05 Apr 21
I called and was able to get an appointment very quickly. The service people who came were extremely polite and explained what they did They were thorough and told us ahead how long it would take to look over our system.
Excellent service and price. Highly recommend!
Excellent service and price. Highly recommend!
19:00 29 Mar 21
Professional, courteous and efficient. Would highly recommend!
13:11 02 Feb 21
As always the guys that come here from Smylie One are courteous, knowledgeableon time & friendly!! They do great work! I've recommended them to many!!
15:21 19 Nov 20
Jay Nutter has been here twice in the last week. He's very good at what he does. You're always reasonable on prices,very dependable, friendly, and prompt. SMYLIE WILL GET MY Business
THANKS AGAIN 🙂😃💯
THANKS AGAIN 🙂😃💯
13:15 19 Nov 20
The absolute best people you could ever wish to deal with.
Grover C Vaught
20:08 17 Nov 20
Smylie One was a positive experience from start to finish. There office staff was kind and caring to answer my questions, as well providing update on the the plumbers arrival. The plumber worked diligently until the problem was located and the job was finished. The cost was very fair and we appreciated the overall experience. Nice to have a company like Smylie One we can rely on for our heating and needs. A blessing.
19:45 17 Nov 20
I had my disposal installed by John today after he had diagnosed that I need a new one. I appreciated his professional skills and his
professional demeanor, he was very polite and well spoken. I would request him again for any future needs.
Thank you for your service, Joyce Braun
professional demeanor, he was very polite and well spoken. I would request him again for any future needs.
Thank you for your service, Joyce Braun
Tim Novak Sr.
12:25 17 Nov 20
Jay does a great job! very thorough, takes the extra time and effort to make thing right.
11:34 17 Nov 20
Best of the best they treat your house like there house
03:45 17 Nov 20
As a former employee, I can honestly say Jay and his team of plumbing experts are by far the best plumbing team in Cleveland area, seen it everyday!!!!
03:16 17 Nov 20
Highly recommend Jay and his entire Smylie One team for any and all plumbing needs. They’re all very knowledgeable and genuinely good people. A true pleasure to work with!
00:51 17 Nov 20
When we had to replace our water heater we called Smylie One. They sent out Jay, their plumbing manager who talked to us about a Navian tankless and endless water heater! It was the best thing we’ve ever purchased for our home! Long hot showers are amazing! Thank you Jay and Smylie One.
18:40 16 Nov 20
We recently had Smylie One out to our house to install a new garbage disposal. Their process was seamless, from the initial estimate to the final installation. The master plumber Jay even stoped by while his team was working to make sure everything went perfectly. I would highly recommend Smylie One for all your plumbing needs!
18:09 06 Aug 20
After using a few other HVAC companies, I finally found the best one in the greater Cleveland area. Thank you to Smylie One for the fairest pricing and best costumer service.
02:11 03 Aug 20
Eric always does a great job, and gets us know the what's and whys of the job so we are more knowledgeable homeowners
05:57 19 Jul 20
Smylie was the only company out of 3 others honest enough to tell me sinking more money into my central AC might not fix it. I had them install a new system. John went above and beyond to fix poor duct work from the original installers. Installation was on a Friday, and John called me Saturday to make sure I was happy. It was 90 today and my house was FINALLY cool! I can't express enough gratitude to John and his assistant Russ.THANK YOU!!!!!
15:17 28 Jun 20
I had a 2.5 year old Unit that went bad all of a sudden. I have a service plan and scheduled a service for it. Samantha, in the office scheduled me in right away and called me to update me on the status of my service call. She was super kind, understanding and helpful. The technician that showed up, Chris, advised me the unit was not properly working and the compressor went bad. Before Chris left, he contacted Bryant directly, as well as Steve Smylie, and had a warrantied solution in place before leaving my house. Chris came back out two days later and installed a new unit. It is working flawlessly now. I really appreciate not having to sweat, literally and figuratively, the idea of needing to replace the entire unit. It was one of the most stress free experiences I have ever had concerning a high dollar appliance for my home. It is clear that Smylie One truly values their customers and goes above and beyond to show it. Thank you so very much! I highly recommend giving Smylie One your business. You won’t regret it.
20:52 03 Jun 20
I had the joy of having Smylie One install a new air conditioner and furnace at my home. Working with Steve Smylie is an absolute joy! He has professionalism, knowledge of various HVAC systems for a home, and a pleasant & caring personality. Additionally, he holds the the highest degree of integrity which shines through from start to finish and that includes the fine HVAC tech men he hires. It's lways a blessing to work with this company and I'm proud to say I've been a customer for over 12 years. His men are clean cut, hard working, polite, enthusiastically LOVE working for Steve, and did a detailed installation within a 2 day period with no hitches. My AC and furnance have worked perfectly since installation!
17:46 29 May 20
They come out twice a year to do my furnace/ac clean and check. Very good service and every one of their technicians I have come to the house have been great. I know if I ever had a major problem that I would not have to worry and have the confidence they would help me out asap. I would recommend them highly.
14:26 28 May 20
This was one of the best service calls ever. Mikhail diagnosed my AC problem quickly and made necessary repairs. He also provided some good recommendations for preventing problems. A total professional!!!
20:22 29 Apr 20
Phenomenal service and a terrific value! Very impressed with the work they completed on my home!
22:53 05 Apr 20
Thank you to Smylie and all their staff. Had them out to our house a few times this week due to carbon monoxide alarms. Every person we dealt with was quick, professional and safe. We appreciate the workmanship and honesty of all of you. Highly recommend!
00:36 31 Jan 20
Installed a new oil furnace, did a beautiful job!
21:46 05 Jan 20
Did a zone installation and was perfect. Everything working as expected. Great people to work with.
15:31 02 Jan 20
We just had a new gas furnace installed by Smylie One. Jeff and Adam, from their installation team, did a fantastic job. They covered our flooring with drop cloths, wore protective shoe coverings, and even put on latex gloves to install the new thermostat. They were extremely professional! After the installation they explained everything to us and showed us how to program our new WiFi Thermostat. Thank you Smylie One for making our home, your home! From being on time, and finishing in a timely manner, the efficiency of your company was very much appreciated. We would recommend Smylie One for all of your heating and cooling needs. We also have an appointment with their Plumbing Dept. to install a tank-less hot water heater.
05:28 01 Jan 20
Only folks to come out on NYE to fix my boiler. Responded quickly. Service technician very professional.
02:36 31 Dec 19
They came out during the day on Christmas Eve and spent an hour helping diagnose a problem. They got it right the first time and my system has been working better then ever. Thank you so much!
20:26 23 Dec 19
We have had the maintenance plan for more than 5 years now. I can honestly tell you that it has paid for itself each year 5 times over! Their customer service is beyond compare and their prices are fantastic. I have never met such such wonderful, professional people.
00:33 10 Dec 19
I thought that they were friendly and i did not feel like they were trying to sell me. He was educated and answered all of my questions. I haven't had them install yet so thats another answer for another day but so far i love what i heard and read so far.
16:43 26 Aug 19
5 stars for Smylie one! On the hottest day of the year my AC stopped working and when I called Smylie One a technician was sent out within a few hours (I thought I would have to wait several hours if not days), and got my AC up and running!! So thankful to Steve Smylie and his team!!
Mimi Stein Charnas
23:23 21 Aug 19
We have been using Smiley one for the last 30 years.. they have done a fabulous job keeping our furnace and air conditioning running reliably.. .. it has never felt as though they were trying to sell us anything we didn’t need.. !! Mimi and michael Charnas
Rickey Tanno Design
13:00 12 Jul 19
I’ve personally used this company for inspections, checkups and plumbing repairs. They call when In route, do the job with ease and care also clean when finished like they were never there! Completely satisfied!!!
16:46 10 Jun 19
Great experience with the team at Smylie One. Just had my entire home serviced and a furnace replaced. We couldn't be happier with the level of service we received. We only recommend Smylie One to our family and friends.
14:03 04 Jun 19
What a good company, we have had them for heating and cooling and recently plumbing and I will say they are hassle free professional and reasonable. Makes life easier. Thank you!
21:06 25 Apr 19
Smylie One is always prompt and professional. For your heating cooling or plumbing needs, they are an excellent contractor choice.
15:38 15 Jan 19
What a great company to deal with. My experience with the serviceman AJ was amazing. Could not have been any better. He explained everything and made sure I understood. I needed a particular part that was not in stock. They got it in later that afternoon and called and said they could come back out. It wasn’t convenient for me so they came the next morning and sent the exact same serviceman so he would already be familiar with what needed to be done. AJ is the Ferrari of serviceman. You can’t get any better. He presents himself nicely, cleaned up after himself and is extremely polite. I will be asking for him in the future for my service calls.
21:00 03 Jul 18
Very professional. Top Quality Work. My first choice for HVAC
20:39 19 Jun 18
Wonderful service, great price, and fantastic people!
Victor Santana Jr.
20:11 12 Apr 18
The People here at Smylie One are Quick, Have Great Pricing, and The Empolyes are Easy to work with and have great Customer Service! The Gentlemen Todd Rager there was at my house 2 Hours later from me calling out of the Blue! He was in and out in less than 40 mins and fixed everything! If your looking for a great, reliable, and trustworthy company for your Heating, Cooling, Plumming, or Air Quality!
01:48 05 Dec 17
If you are looking for a trustworthy, family owned, world class heating and cooling company you have found the right place. The knowledge the installers and sales men have is outstanding. They were all very professional and trustworthy. I would recommend to all my friends and family.
16:33 08 Sep 17
It was easy to set up an appointment and the technician was very professional.
00:49 20 Jun 17
The technician was prompt and friendly. He explained everything to me. Before placing the new unit outside, he used a shovel and bagged all the leaves and stuff that had accumulated. That was so appreciated. Gary Rosen who came to give me the estimate was friendly and helped me understand all the technical stuff. Great job, Smylie One!
01:33 08 Jun 17
Smylie One is the best! Techs were very professional and considerate. Five stars!
23:21 07 Jun 17
3 years ago I was new home owner with appliances on their way out the door and some HVAC issues. 2 other well known companies came out and quoted me astronomical prices and the customer service was subpar. The Whole Smylie one team won me over, They treat you like family from customer service to the technicians that come out. If my favorite tech Jacob can't make it I trust everyone they send! Top of the line Company of only there were more than 5 ⭐️
18:35 06 Jun 17
From the first time I had Jacob as my technician I never wanted anyone else to handle my service calls. He is efficient informative and walks me through what he is doing or needs to be done. I trust him implicitly. Smylie One has a very good employee in Jacob
19:32 04 Jun 17
It was great! Mikhail was very thourough and made sure to keep us informed about what he was checking, whether or not it was working, and what he recommended we do about it.
21:45 27 May 17
There's a reason why I have been a customer of Smylie One for many years, it is because of their professionalism and superior craftsmanship. Every team member I've dealt with over the years from their office staff to sales professionals to service technicians have been friendly, knowledgeable and always take the time to explain what they are doing and why - and in way that is easy to understand. I never feel taken advantage or overcharged. They truly provide a stellar level of service at a reasonable rate with quality work that I never have to question was done correctly. Highly recommend!
14:56 15 May 17
We had central air installed in our home by Smylie One and will be having a hot water heater installed soon, too. The technicians did a wonderful job with the installation and were very helpful and communicative about the process, how to use the system and the new thermostat, and how to maintain the unit as time goes on. Highly recommended.
23:06 13 May 17
Service tech was on time and efficient. Made some helpful sugestions. We've been a customer since 2003.
14:53 13 May 17
Smylie One just updated our two 20 year old Unico AC systems to 19 SEER, replacing single stage condensers with smaller variable condensers to be unobtrusive to our landscaping, replacing single speed blowers with 2 speed blowers. and matched coils. Job involved many discussions and a few iterations for us to decide on exactly the equipment we wanted for the job prior to ordering equipment. The installers were extremely knowledgeable and professional, with attention to every detail of the job. Job site was cleaned at the end of each day. Smylie One even designed and bent a prefinished aluminum cover to hide the line sets. They were extremely careful of landscaping. System was installed to work as two-stage with our Nest thermostats. Would highly recommend Smylie One for a great job!
21:02 11 May 17
Quick, kind and thorough with the job. Will call them for my next HVAC need.
19:48 11 May 17
Courteous. Prompt. Quality work. Attention to detail and the customers best interest in mind. This was my experience with smylie. They didn't push me to buy the biggest and most expensive ac and furnace. They did however present me with all the options, in clear and easy to understand terms. They were there when I had questions. Let's be honest this isn't a small purchase. They also pointed me in the right direction for financing part of it. I do highly recommend thier service plan that once you purchase, even if you have an emergency that they have to come on off hours or a summer day it still costs you the standard rates. Saved my butt a couple of times.
15:14 08 May 17
Smylie One installed our AC system and did an excellent job. They were extremely professional and we had a great experience.
17:02 29 Mar 17
I have been doing business with them for years......... first class company and highly recommend them.
02:57 10 Feb 17
SmylieOne provides the best service of any company I have ever had work on anything in my house. With our infant daughter, we don't have time to waste on HVAC issues and SmylieOne understands that better than anyone! They are always able to get things done quickly and correctly and they actually care about doing the best job they can for their customers.
17:31 04 May 16
I used services of “Smylie One” on several occasions in past few years: My experience with them was always positive! Accommodations were made immediately. They respect your time and your schedule. Men who came to my house acted ethical and professional; especial thank you to Robert.I would recommend “Smylie One” to anyone including my friends and family and will continue using this company in a future!
Preston H Neal
12:54 14 Dec 15
Had a Bryant system installed Friday, everything went great.
21:30 13 Aug 14
I had my Carrier Infinity furnace serviced today by Eric to repair the blower which had stopped working. What a great experience! Even though you never want something to breakdown, Smylie One demonstrated exceptional professionalism. Most importantly, it was repaired correctly the first time at a fair price. I know I made the right choice by contacting Smylie One, even though they were not the original installers of the equipment. Smylie One is my choice die any future repairs to my homes mechanical systems.