Meet Our Management Team

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Gary H. Rosen, Partner

Gary H. Rosen

Partner

36 Years in the HVAC Industry

Education:  BS Business Economics The Ohio State University – 82′

Spouse:  Shari

Children:  Erika-32 Licensed Clinical Professional Therapist with a specialty in Trauma, Rachel-30 Pediatric Dentist with Great Beginnings Pediatric Dentistry, Joey-25 Comfort Consultant at Smylie One.

Hobbies:  Reading, hanging with the family, walking Samantha the dog and watching and crying to most Cleveland sports teams.

Favorite Quote:  Legendary Ohio State football coach Woody Hayes always said, “Anything easy, ain’t worth a damn”

Message to Smylie One Customers:  Don’t be a silent customer. If you’re happy with our services let us know, as well as your friends and family. However, if something we did upsets you, pick up the phone and talk to us. We will resolve the issues; we will make it right for you. You have our word on that!

Steven Smylie, Partner

Steven Smylie

Partner

39 Years in the HVAC Industry

Education: BS Business Marketing The Ohio State University – 80′

State Contractor’s Licensed: HVAC, Refrigeration, Hydronics, Plumbing & Electical

Spouse: Shari

Children: Craig is 35 and is a Sports Director & Broadcaster for WJET-24 and FOX 66 in Erie, PA. Grandaughter Payson is 2 years old.

Ryan is 33 and is engaged to Abbey. Ryan is a high school math teacher at Avon Lake Public Schools.

Jordan – 29, Smylie One IT Manager and is married to Rachel and has a beautiful little girl who is now 2.

Hobbies: Watching ALL sports, riding my Harley and spending anytime I can with my family. It’s extra special hanging out with my Granddaughter Payson.

Favorite Quote: “Some men see things as they are and ask why, I dream of things that never were and ask why not.” Robert Kennedy

Message to Smylie One Customers:  It’s not just business, but a passion to EARN your HVAC and Plumbing business every day!

Rick Coates, Partner

Rick Coates

Partner

43 Years in the HVAC Industry

Education: West Side Institute of Technology, State Certified HVAC license

Spouse: Kathy

Children: Danielle and Kelly, along with a couple of great son-in-laws and lots of beautiful grandchildren

Hobbies: Riding my Harley Davidson and golfing

Favorite Quote: “If we don’t do it, someone else will.”

Message to Smylie One Customers: We will continue to always provide you with the highest quality of products and services that will ensure reliability and comfort for you and your family.

Rob Perry, Installation Manager

Rob Perry

Installation Manager

23 Years in the HVAC Industry

Education:  Polaris Vocational – 95′ and Precision Helicopter Services – 07′

Spouse:  Cathryn

Children:  Robert and Alexandria. New Grandfather to Xavier

Hobbies:  Anything R/C, especially airplanes and helicopters. Hold a private pilot license for helicopters.

Favorite Quote:  “No matter what people tell you, words and ideas can change the World” Robin Williams

Message to Smylie One Customers:  As Smylie One’s Installation Manager, I promise a clean and courteous installation experience. Our experienced HVAC installers will take the extra time needed to install your system properly and help you learn how to most efficiently use it. Join the Smylie One family!

Dennis Blankenburg, Service Manager

Dennis Blankenburg

Service Manager

22 Years in the HVAC Industry

Education:  Vocational training in HVAC/R and Industrial Electricity

Spouse:  Renee’

Children:  17 year old identical twin boys, Andrew and Justin

Hobbies:  Coaching and watching baseball, classic cars

Favorite Quote:  “We could all use a little coaching. When you’re playing the game, it’s hard to think of everything” Jim Rohn

Message to Smylie One Customers:  Give us a chance to earn your business, trust and friendship.

Jordan Smylie, IT Manager

Jordan Smylie

IT Manager

10 Years in the HVAC Industry

Education:  Bachelor’s Degree in History

Spouse:  Rachel

Children: Elizabeth (daughter), Tabitha (cat), Shadow
(cat) & Samson (dog)

Hobbies: Video games, reading & cooking

Favorite Quote:  Hook “And now, Peter Pan, you shall die” Peter Pan “To die would be an awfully big adventure”

Message to Smylie One Customers:  Thank you for the chance to earn your business.

Marcia Teitelbaum, Accounting

Marcia Teitelbaum

Accounting

39 Years in Accounting

Education:  BS Accounting Lake Erie College, AAS Paralegal Delmar College

Children:  Jessica is an Ohio State University graduate with Hospitality Management / Business minor, and currently working as sales manager for Starwood Hotels & Resorts Worldwide, Inc. in Denver, CO.  Son, Brad is a graduate from the Berklee College of Music in Boston, MA and is currently working as a tattoo artist at White Rabbit, NYC.

Hobbies:  Latin dancing, walking, hiking, camping, outdoor events, bicycling, ice skating, movies and concerts. Loves being on the water, NBA, sporting events, winter and summer Olympics, gardening, cooking and having fun with family and friends.

Favorite Quote:  “Smile as though your heart will be happy”

Message to Smylie One Customers:  The accounting department would like to be of assistance to all of our Smylie One customers. If you have any questions regarding your payments or invoices, please do not hesitate to call me.  We appreciate your business.

Joseph Rosen, Sales Representative

Joseph Rosen

4 years in the HVAC Industry

Sales Representative

Education: BA Marketing Ohio University 15’

Hobbies: Basketball, Yoga, Fishing, and as my Fifi says “ Going to the picture shows!”

Favorite Quote:  “In Northeast Ohio, nothing is given. Everything is earned. You work for what you have.”- LeBron James

Message to Smylie One Customers: If you aren’t comfortable in your own home, call me and I’ll take care of it!

Ron Valentino, Sales Rep

Ron Valentino

33 years in the HVAC industry

Education: 1985 graduate of Brush High School; Refrigeration Service Engineering Society

Children: Lexi 18, is enrolled at Kent State University and Ronnie 13, is a student in the Solon School System

Hobbies: Golf, coaching softball, watching my girls play softball, watching Cleveland sports and being with family

Favorite quote: “It’s not whether you get knocked down; it’s whether you get up.”  Vince Lombardi

Message to Smylie One customers: If you invite me into your home for a comfort consultation, I will always treat it as if it were my own or a family members.

Justin Richman, Parts and Warehouse Advisor

Justin Richman

6 years in the HVAC Industry

Parts and Warehouse Advisor

Education: University of Arizona & Cleveland State University

Hobbies: Golfing, Cleveland Sports, and spending quality time with friends and family

Favorite Quote: “One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency”

Scott Fisher, Warehouse Manager

Scott Fisher

20 years of Warehouse, Parts, & Vehicle Maintenance Experience

Education: Lakeland CC – Business & Finance

Spouse: Kelly

Children: 2 Dogs Aragon & Arwin

Hobbies: Automotive Customizing and Detailing, Bully Breed Advocate Cooking, SciFi/Fantasy/Comic buff, Video Gamer, Gun Enthuiast

Favorite quote:  A creative man is motivated by the desire to achieve, not by the desire to beat others.   Ayn Rand

Message to Smylie One customers:  Thank you! From our family to yours, for choosing Smylie One. Your 100% satisfaction is always our top priority.

Jay Nutter, Plumbing Manager

Jay Nutter

Plumbing Manager

22 Years in the Plumbing Industry

Education:  Certifications in gas, welding, sprinkler systems, piping, and much more

Spouse:  Angel, and happily married for 15 years

Children:  Jayden, Jeremiah, Jacob, and Elise

Hobbies:  Hunting, Fishing, and I am youth group organizer

Favorite quote:  Why put off for tomorrow what you can get done today

Message to Smylie One customers:  When you have any plumbing issues, do not hesitate to call me directly. I will be diligent in my response, and treat your home as if it is mine. My team members are going to fix it right the first time. You have my word on it.

Scott LaForce, Field Service Manager

Scott LaForce

Field Service Manager

26 Years in the HVAC Industry

Education:  Vocational Training in HVAC/R. Nate Certified, Universal CFC

Spouse:  Tracy

Children:  Mike 25 and Ashley 29 with two grandsons, Zachary and Christian

Hobbies:  I am an avid collector of African Cichlids and have 16 fresh water fish tanks in my home.

Favorite quote:  Live, Love, and Laugh

Message to Smylie One customers:  I will treat your home as if it is my own and I will do my best to make your family safe and comfortable.

Locate Us

Smylie One Heating & Cooling
5108 Richmond Road
Bedford Heights, OH 44146

8323 Mayfield Road
Chesterland, OH 44026

(440) 449-4328

Google Reviews

Google Rating
4.5

Facebook Reviews

Facebook Rating
4.9