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Why Smylie One?

Choosing a great HVAC/Plumbing contractor, like Smylie One, to install a new furnace, central air conditioner, or install a new plumbing fixture, can be as important as the equipment you choose, because proper installation and maintenance is needed for the equipment to operate safely, reliably, and at maximum efficiency. Here are some questions and answers from Smylie One.

Why Smylie One?

Choosing a great HVAC/Plumbing contractor, like Smylie One, to install a new furnace, central air conditioner, or install a new plumbing fixture, can be as important as the equipment you choose, because proper installation and maintenance is needed for the equipment to operate safely, reliably, and at maximum efficiency. Here are some questions and answers from Smylie One.

Before You Make a Decision, Ask These 20 Basic Questions:

The Smylie family has been servicing Northeast, Ohio since the 1955.

Currently, Smylie One has over 25 certified service, installation, and plumbing technicians. This number grows every year!

Smylie One will spend significant time inspecting your current system and home to assess your comfort needs. After the whole home evaluation we will provide you with a proposal which will be extremely thorough providing brands, model numbers, sizing information, warranties and much more.

Smylie One is in good standing with the BBB and if any disputes arise, we handle them promptly with professionalism and ethics.

Smylie One has won the distinguished Bryant Medal of Excellence and Circle of Champion Awards.

Smylie One is a full service 24/7/365 company. We have live call takers at nights and weekends that can dispatch a technician to your home or business at any time.

We have full time Customer Satisfaction Representatives who place happy calls to our customers after the work has been completed. We also have Customer Satisfaction Surveys available in paper, or on our website.

Absolutely, and we can provide copies upon request.

We do! A copy can be provided to you upon request.

Smylie One is adamant about drug and background checks on all of our hires. We wouldn’t feel comfortable sending a professional technician to your home or business unless we did these tests.

Smylie One administers testing to qualified applicants. This test is very similar to tests given by RSES or NATE. The results of this test give us a comprehensive evaluation of their technical skills.

Smylie One does not utilize contractors if they can do the work. An example of when we would use a subcontractor would be for hiring a company to lift a heavy commercial rooftop onto a building via a crane.

Yes we do! Our Ohio State Plumbing License Number is OH LIC #18265

We do utilize shoe covers and drop cloths. It is a Smylie One company policy.

It is called our Delivery Guarantee. Once an installation date has been schedule, we will show up on that week and stay on the job until we complete the work. If not we will take $100 Off the purchase price.

Yes we do, it is called our Final Price Guarantee. The price on your proposal is the price you pay. There are no hidden charges, even if we have to do additional work due to an oversight on our part.

We do! Smylie One along with Bryant offers a 100% Satisfaction Money Back Guarantee. It would be unwise not to have one!

Smylie One is licensed, bonded and insured in over 50 suburbs throughout Northeast, Ohio. We will handle all of the permits for your installation.

Smylie One is licensed in the State of Ohio. Our license number is OH LIC #18265

If you would like to have references from your neighborhood they can be provided upon a simple request. Please visit our testimonials in the website as well.

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